Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
LANGUAGES
References
Generic
Annelene Beyers

Annelene Beyers

Administrative Or Office Clerk
Cape Town

Summary

An individual with strong commitment to building successful working relationships. Possess the ability to prioritize and manage tasks effectively. A result-orientated young lady who is skilled at maintaining profitable client relationships.

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.

Overview

4
4
years of professional experience
4036
4036
years of post-secondary education
2
2
Languages

Work History

Retail Centre Assistant

Afrox
Epping
02.2025 - 07.2025
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Increased efficiency by implementing new processes and providing administrative support to management.
  • Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
  • Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
  • Streamlined communication within team, scheduling and coordinating meetings for all members.
  • Worked on SAP Logon

Customer support administrator

Bakels Orley, Montague Gardens
04.2023 - 03.2024
  • Worked as a receptionist for 4 months and completed all the receptionist duties such as greeting clients, answering the phone and directing calls to the designated person, assisted with queries.
  • Handle and organizing events held at the premises as well as booking meetings for managers and staff members.
  • Got promoted to customer support administrative.
  • My duties were to assist with customer queries, processing orders, doing quotes and credits of the Cape Town Bakels plant client base.
  • I worked in this position for 8 months.
  • Reason for leaving - seeking better prospects

Sales Administrative Clerk/ Telesales

Caprichem Pty Ltd, Blackheath
06.2022 - 04.2023
  • Deal with customers, placing orders, quotes and invoicing
  • General administrative duties
  • Assist sales manager
  • Work with big client base and assist with queries and customer complaints via email or telephonically
  • Assist with admin manager with minute taking
  • Scheduling meetings for Sales manager with clients
  • Reason for leaving was growth.

Retail Intern

African Oxygen Limited, Paarden Eiland
Paarden Eiland
06.2021 - 05.2022
  • Assisted walk-in clients with purchasing welding consumables and filling gas cylinders.
  • Worked on SAP Logon
  • Placed orders, quotes, credits and invoicing
  • Dealt with customer queries telephonically and in person.
  • General admin and ensured monies were collected on time by Fidelity
  • Reason for leaving is the internship contract ended.

Education

National Diploma - Human Resources Management

Damelin City Campus
Cape Town, South Africa
04.2020

Matric certificate -

Tuscany Glen High
Cape Town, South Africa
12.2015

Skills

Fast learner

Additional Information

Sex: Female

Nationality: South African

Date of birth: 29/09/1997

Race: Coloured

Marital status: Single

Health: Excellent

Criminal record: None

Drivers license: Code 8



Timeline

Retail Centre Assistant

Afrox
02.2025 - 07.2025

Customer support administrator

Bakels Orley, Montague Gardens
04.2023 - 03.2024

Sales Administrative Clerk/ Telesales

Caprichem Pty Ltd, Blackheath
06.2022 - 04.2023

Retail Intern

African Oxygen Limited, Paarden Eiland
06.2021 - 05.2022

National Diploma - Human Resources Management

Damelin City Campus

Matric certificate -

Tuscany Glen High

LANGUAGES

English (Fluent)
Afrikaans (Fluent)

References

  • Hugh Saunders, Supervisor at Afrox, 082 597 4281
  • Mohammed, Azeez, Previous team leader at Bakels Orley , 072 369 8430
  • Jason, Annandale, Previous sales/ procurement manager at Caprichem, 079 071 8479
  • Azile, Ncubukezi, Previous Retail Representative & Supervisor at Afrox, 078 521 7056
Annelene BeyersAdministrative Or Office Clerk