Annelene Beyers
Administrative Or Office Clerk
Cape Town
Summary
An individual with strong commitment to building successful working relationships. Possess the ability to prioritize and manage tasks effectively. A result-orientated young lady who is skilled at maintaining profitable client relationships.
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
4
4
years of professional experience
4036
4036
years of post-secondary education
2
2
Languages
Work History
Retail Centre Assistant
Afrox
Epping
02.2025 - 07.2025
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Greeted guests in with friendliness and professionalism.
- Assisted manager in all aspects of business operations.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Streamlined communication within team, scheduling and coordinating meetings for all members.
- Worked on SAP Logon
Customer support administrator
Bakels Orley, Montague Gardens
04.2023 - 03.2024
- Worked as a receptionist for 4 months and completed all the receptionist duties such as greeting clients, answering the phone and directing calls to the designated person, assisted with queries.
- Handle and organizing events held at the premises as well as booking meetings for managers and staff members.
- Got promoted to customer support administrative.
- My duties were to assist with customer queries, processing orders, doing quotes and credits of the Cape Town Bakels plant client base.
- I worked in this position for 8 months.
- Reason for leaving - seeking better prospects
Sales Administrative Clerk/ Telesales
Caprichem Pty Ltd, Blackheath
06.2022 - 04.2023
- Deal with customers, placing orders, quotes and invoicing
- General administrative duties
- Assist sales manager
- Work with big client base and assist with queries and customer complaints via email or telephonically
- Assist with admin manager with minute taking
- Scheduling meetings for Sales manager with clients
- Reason for leaving was growth.
Retail Intern
African Oxygen Limited, Paarden Eiland
Paarden Eiland
06.2021 - 05.2022
- Assisted walk-in clients with purchasing welding consumables and filling gas cylinders.
- Worked on SAP Logon
- Placed orders, quotes, credits and invoicing
- Dealt with customer queries telephonically and in person.
- General admin and ensured monies were collected on time by Fidelity
- Reason for leaving is the internship contract ended.
Education
National Diploma - Human Resources Management
Damelin City Campus
Cape Town, South Africa04.2020
Matric certificate -
Tuscany Glen High
Cape Town, South Africa12.2015
Skills
Fast learner
Computer literacy
Worked on SAP logon and SYSPRO
Decision making skills
Customer care skills
Public Relations
Office administration
Attention to detail
Administrative tasks
Relationship building
Effective Communication (Written and Verbal)
Additional Information
Sex: Female
Nationality: South African
Date of birth: 29/09/1997
Race: Coloured
Marital status: Single
Health: Excellent
Criminal record: None
Drivers license: Code 8
Timeline
Retail Centre Assistant
Afrox
02.2025 - 07.2025
Customer support administrator
Bakels Orley, Montague Gardens
04.2023 - 03.2024
Sales Administrative Clerk/ Telesales
Caprichem Pty Ltd, Blackheath
06.2022 - 04.2023
Retail Intern
African Oxygen Limited, Paarden Eiland
06.2021 - 05.2022
National Diploma - Human Resources Management
Damelin City Campus
Matric certificate -
Tuscany Glen High
LANGUAGES
English (Fluent)
Afrikaans (Fluent)
References
- Hugh Saunders, Supervisor at Afrox, 082 597 4281
- Mohammed, Azeez, Previous team leader at Bakels Orley , 072 369 8430
- Jason, Annandale, Previous sales/ procurement manager at Caprichem, 079 071 8479
- Azile, Ncubukezi, Previous Retail Representative & Supervisor at Afrox, 078 521 7056