Microsoft Office
Annedel Otterbach
Buyer
Bellville
Summary
Proven Buyer at Demtex Fabrics, adept in vendor management and cost reduction, achieving significant savings through strategic purchasing. Excelled in customer service at Medscheme by enhancing satisfaction and loyalty. Skilled in multi-tasking and problem-solving, with strong communication abilities.
Overview
30
30
years of professional experience
1
1
Certification
2
2
Languages
Work History
Buyer
Demtex Fabrics
KENRIDGE, DURBANVILLE, 7550
04.1999 - Current
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Maintained complete documentation and records of all purchasing activities.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
- Achieved cost savings by identifying opportunities for consolidation and bulk purchasing across departments.
Customer Service Representative
Medscheme
Cape Town
01.1995 - 12.1998
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
Human Resources Management
Cape Technikon
Cape Town11-1993
Skills
Multi-tasking strength
Verbal and written communication
Store operations
Stock replenishment
Complaint Handling
Problem-solving abilities
Software
Certification
Diploma Human Resources
Reading
I eat, breath and live for reading. You will never find me without a book. I like to read a wide variety of genres and to discuss books with fellow readers.
Timeline
Buyer
Demtex Fabrics
04.1999 - Current
Customer Service Representative
Medscheme
01.1995 - 12.1998
Human Resources Management
Cape Technikon
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