Annabel Riedl
Durban,KZN
Summary
Hardworking and reliable individual with experience managing diverse projects, highly creative and strives to achieve personal and work goals but also takes pride in learning and adapting to new situations. Handled large number of customers through the years with the utmost professionalism, handling cash sales and Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
22
22
years of post-secondary education
3
3
Languages
Work History
Restaurant and Bar Manager
Mabuhay Islander Bar and Grill
4 2021 - 04.2024
- Managed and supervised a team of 10-15 people depending on the season
- Organized, planned, and prioritized staff responsibilities according to deadlines and workload
- Recruited and trained staff according to the restaurant's requirements
- Ensured quality control in the kitchen and as well as the bar
- Gathered and handled customer feedback from social events around the town and worked closely to ensure there was an improvement
- Ordered ingredients, kitchen supplies, and bar supplies while maintaining satisfactory inventory levels
- Organized bi-monthly events to increase restaurant revenue and visibility
- Worked closely with the chef and senior decision-maker to form a menu that would cater to public demand as well as reduce food waste
- Booked table reservations, greeted guests, and supported bar and wait staff during peak hours or when deemed necessary
- Took responsibility for the restaurant's social media and internet presence when understaffed
- Organized special restaurant events such as catering to weddings, birthday celebrations, a mini festival, and most recently an NYE after-party
- This contributed to a 40% increase in revenue for the establishment.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
Bartender
Terrace Bar and Bistro/ Mabuhay Islander Bar and Restaurant
11.2020 - 04.2024
- Memorized drink and food orders to achieve the desired accuracy
- Took bar and kitchen orders
- Memorized and made mixed beverages, cocktails, and mocktails using a wide range of available products under a strict time frame.
- contributed innovative new cocktail ideas to fit clientele.
- made a variety of alcoholic and non- alcoholic beverages.
- assisted wait staff when needed.
Event Organizing /Artist Liaison
Private
01.2023 - 03.2024
- Streamlined communication between artists, managers, and event organizers for smooth event execution.
- Negotiated contracts between artists and venues, securing mutually beneficial agreements for both parties.
- organized mini events such as theme nights to bigger events such as weddings, birthday parties, after parties and mini festivals.
- in charge of handling budgets, logistics, equipment needs, sound, lighting and decor to ensure a seamless event.
- Collaborated with venue staff to ensure all technical requirements were met for flawless performances.
- Provided comprehensive day-of-event support including backstage coordination, minimizing stressors for performing artists.
Tutor - Private
01.2021 - 03.2021
- Worked closely with the students to ensure homework and class tasks were completed
- Reviewed and assisted students with concepts they may not have grasped
- Ensured a calm and welcoming environment for the students to boost their confidence and creativity
- Engaged with pupils of ages 3-7.
Education
GCSES -
Shree Swaminarayan Academy
High School Diploma -
Teneo International School
Cloud Based 04.2001 - 05.2023
No Degree - Business Administration And Management
University of Pretoria
Pretoria, South Africa 04.2001 -
No Degree - English Language As A Second Language
The TEFL Institute
Cloud Based 04.2001 -
Skills
Event planner
Timeline
Event Organizing /Artist Liaison
Private
01.2023 - 03.2024
Tutor - Private
01.2021 - 03.2021
Bartender
Terrace Bar and Bistro/ Mabuhay Islander Bar and Restaurant
11.2020 - 04.2024
High School Diploma -
Teneo International School
04.2001 - 05.2023
No Degree - Business Administration And Management
University of Pretoria
04.2001 -
No Degree - English Language As A Second Language
The TEFL Institute
04.2001 -
Restaurant and Bar Manager
Mabuhay Islander Bar and Grill
4 2021 - 04.2024
GCSES -
Shree Swaminarayan Academy
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