ANNA MAAKAMEDI
Johannesburg,GP
Summary
Dynamic professional with extensive experience across diverse business units, committed to contributing to a team that prioritizes organizational growth and personal development. Proven ability to thrive under pressure while managing multiple tasks and deadlines, demonstrating strong leadership in both team settings and independent projects. Proactive problem-solver with exceptional organizational skills, adept at adapting to evolving needs and fostering collaboration to achieve results. Eager to leverage a positive attitude and strong work ethic in a reputable company that values integrity, offers opportunities for advancement, and recognizes contributions effectively.
Overview
24
24
years of professional experience
Work History
Personal Assistant
CNS Beverages and Food Supply
Johannesburg
09.2023 - 06.2025
- Acting as a point of contact between the Manager and clients
- Manage the diary and meetings and appointments for the manager
- Taking notes and minutes in meetings
- Accurately screening phone calls, enquiries and requests and handling them when appropriate
- Ordering of office supplies as well as managing mail and courier services
- Maintain databases and office filing system
- Liasing with clients, suppliers and other staff
- Organizing food and refreshments for meetings
- Handling of all communication and correspondence for the manager
- Typing printing and scanning of documents
- Management of all travel requirements
- Ensure follow up on action items presented in meetings
- Compile reports, briefs and presentations
- Implemented filing systems to improve document retrieval efficiency and organization.
- Developed travel itineraries, optimizing routes and accommodations for business trips.
- Oversaw office supply inventory, facilitating timely procurement and cost-effective purchasing decisions.
- Evaluated vendor contracts to ensure service quality and compliance with organizational standards.
- Maintained appropriate filing of personal and professional documentation.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Reduced operational costs, negotiated with vendors to secure competitive rates for office supplies.
- Streamlined communication, acted as primary point of contact between executives and internal/external stakeholders.
- Work Description and Key Responsibilities
- Coordinated daily schedules for executives, enhancing time management and productivity.
- Managed communication between departments, ensuring seamless information flow and collaboration.
Legal Admin Assistant
Ameen Attorneys
Johannesburg
10.2017 - 08.2023
- Dictaphone Typing of Pleadings, Notices, Legal Processes
- Debtors Control and Fees Schedule maintenance.
- Perform administration and support activities.
- Coordinating & arranging meetings;
- Liaising with internal and external stakeholders;
- Adhering to deadlines;
- Preparing & editing legal correspondence & documents;
- Maintaining reports and registers;
- Perform accurate legal research and analysis.
- Interpret laws, rulings and regulations in legal documents.
- Work Description and Key Responsibilities
Sales / Shop Assistant
Eddies Clothing
Johannesburg
12.2015 - 12.2015
- Assisting shoppers to find the goods and products they are looking for.
- Responsible for processing cash and card payments and stocking shelves with merchandise
- Answering queries from customers and giving advice and guidance on product selection to customers.
- Reporting discrepancies and other problems to the supervisor and keeping the store tidy and clean.
- Responsibly dealing with customer complaints.
- Attaching price tags to merchandise on the shop floor.
- Responsible for security within the store and being on the lookout for shoplifters.
- Receiving and storing the delivery of stock.
- Keeping up to date with special promotions and putting up displays.
- Work Description and Key Responsibilities
Sales Support Administrator / Receptionist
ABSA Bank
11.2006 - 04.2010
- Assisting customers with queries relating to banking products.
- Providing information or documentation required by the customer or Sales consultants on time.
- Actively manage and resolve customer queries within specified turnaround times.
- Relate with customers in a professional manner and ensuring turnaround times are met.
- Follow operational guidelines within service level agreements.
- Ensuring accuracy of contracts and Security documents.
- Adhering to Company policies and procedures as well as legislation and regulatory requirements.
- Ensuring that all FICA documentation is accurately completed, recorded and dispatched.
- Ensuring that all returned faulty and incomplete applications are followed up on by the Sales consultants or Private Banker.
- Work Description and Key Responsibilities
Admin Clerk
ABSA
Johannesburg
11.2005 - 11.2006
- Processing Student Loan Applications and providing customer service.
- Providing sales and admin support to sales consultants.
- Liaising with customers and giving feedback on their pending applications.
- Ensuring that Applications are in order before dispatching them to the relevant departments.
- Work Description and Key Responsibilities
Office Administrator
Tebo's Transcribers & Interpreters (Pty) Ltd
06.2003 - 05.2005
- Data Capturing, General Office Duties (Faxing, Emailing, Typing)
- Proof reading court transcripts and switchboard operating.
- Ensuring that the typists submitted transcripts on time.
- Ensuring that the switchboard and reception are always managed.
- Work Description and Key Responsibilities
- Streamlined office operations by implementing efficient scheduling and document management systems.
- Conducted quality assurance checks on transcriptions to ensure accuracy and consistency in deliverables.
Sales Agent
Capital Alliance
Pretoria
02.2003 - 05.2003
- Selling insurance policies and assisting walk in and telephonic customers with queries.
- Meeting sales targets.
- Work Description and Key Responsibilities
- Generated leads through targeted outreach and relationship-building with potential clients.
- Collaborated with marketing teams to develop promotional strategies that increased brand awareness.
- Delivered exceptional customer service, resolving issues promptly to maintain client satisfaction.
Personal Assistant
Civic Centre
Sandton
03.2001 - 06.2001
- Arranging meetings and appointments and providing any required information.
- Answering telephone calls and preparing the boardroom for meetings.
- Taking minutes during meetings and maintaining diaries.
- General Admin duties i.e. faxing, copying, filing and emailing.
- Work Description and Key Responsibilities
Education
Bcompt - Management Accounting
University of South Africa (UNISA)
Certificate - Information Technology
PC Training & Business College, Pretoria
01.1999
Grade 12 / Matric – Senior Certificate - undefined
PTS – West High School, Pretoria
01.1998
Skills
- Effective time management
- Effective multitasking
- Client support
- Dedicated work ethic
Accomplishments
- Provided support to co-workers which increased efficiency
- Kept records of invoices and support documents.
- Provided back-up support to other departments.
- Demonstrated excellent abilities in customer orientation.
- Culminated long term relationships with clients.
- Coordinated work flow among consultants.
- Developed strong relationships with staff.
- Ensured on going and consistent customer satisfaction by providing on-time delivery and follow up.
Languages
Languages: N.Sotho, English, Sotho, Tswana, Zulu, Ndebele
Timeline
Personal Assistant
CNS Beverages and Food Supply
09.2023 - 06.2025
Legal Admin Assistant
Ameen Attorneys
10.2017 - 08.2023
Sales / Shop Assistant
Eddies Clothing
12.2015 - 12.2015
Sales Support Administrator / Receptionist
ABSA Bank
11.2006 - 04.2010
Admin Clerk
ABSA
11.2005 - 11.2006
Office Administrator
Tebo's Transcribers & Interpreters (Pty) Ltd
06.2003 - 05.2005
Sales Agent
Capital Alliance
02.2003 - 05.2003
Personal Assistant
Civic Centre
03.2001 - 06.2001
Certificate - Information Technology
PC Training & Business College, Pretoria
Grade 12 / Matric – Senior Certificate - undefined
PTS – West High School, Pretoria
Bcompt - Management Accounting
University of South Africa (UNISA)