Results-driven professional with a proven track record of leading and managing teams to enhance operational performance and deliver measurable commercial value. Skilled at aligning program objectives with broader business strategies, driving partner engagement, and maximizing return on investment. Experienced in managing commercial relationships, negotiating terms, and leveraging data-driven insights to optimize scheme performance and profitability. Proficient in working cross-functionally with internal teams and external clients to consistently meet or exceed service levels, KPIs, and financial targets. Trusted by stakeholders for delivering clear performance reporting, identifying improvement opportunities, and ensuring sustainable, value-driven outcomes.