Anita Mgqatsa
Cape Town
Summary
Dynamic Sales Associate with a proven track record at Raoul Martin, excelling in customer engagement and product knowledge. Adept at upselling and cross-selling, I consistently enhance customer experiences while maintaining visual merchandising standards. My effective communication and problem-solving skills ensure a service-oriented approach that drives sales and fosters customer loyalty.
Overview
1
1
year of professional experience
Work History
Sales Associate
Raoul Martin
Cape Town
08.2024 - 03.2025
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained visual merchandising standards to enhance product presentation and appeal.
- Processed transactions accurately using the point-of-sale system.
Front Counter Customer Service Representative
Khanyisa Ngqotho
Cape Town
11.2023 - 07.2024
- Processed transactions efficiently at the front counter.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of the service area.
Education
Khulani High School
Cape TownSome College (No Degree) - Business Management
College Of Cape Town
Cape Town Skills
- Point-of-sale operation
- Transaction processing
- Cash handling
- Sales techniques
- Product knowledge
- Product display techniques
- Customer relationship management
- Customer engagement
- Upselling and cross selling
- Attention to detail
- Time management
- Team collaboration
- Effective communication
- Service-oriented mindset
- Conflict resolution
- Problem solving
- Adaptability to change
- Reliable and punctual
- Reading comprehension skills
- Positive customer interactions
Languages
English
First Language
Xhosa
Advanced (C1)
C1
Afrikaans
Beginner (A1)
A1
References
References available upon request.
Timeline
Sales Associate
Raoul Martin
08.2024 - 03.2025
Front Counter Customer Service Representative
Khanyisa Ngqotho
11.2023 - 07.2024
Khulani High School
Some College (No Degree) - Business Management
College Of Cape Town