Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anita Klaas

Hostess
Johannesburg

Summary

Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.

Overview

1
1
year of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Hostess

Marble Restaurant
Johannesburg
02.2023 - 09.2023
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Education

Lady Grey Arts Academy
Lady Grey South Africa
01.2019 - 11.2021

Public Management

Damelin Collage
Johannesburg
02.2024 - Current

Skills

Reservation coordination

Table setting knowledge

Hard working & good work ethic

Fast learner

Able to work under pressure

Timeline

Public Management

Damelin Collage
02.2024 - Current

Hostess

Marble Restaurant
02.2023 - 09.2023

Lady Grey Arts Academy
01.2019 - 11.2021
Anita KlaasHostess