Anina Kruger

• Communicated with clients and customers to gather, provide and share updated information on products and services.
• Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
• Visiting clients - personal and business - to confirm needs and cover required for short term insurance
• Registering, gathering info and following up on all claims - until finalized and settled
• Mainly focusing on writing new business for commercial and agricultural needs, as well as maintaining client's policies for upcoming years

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• Oversaw all needs of guests and handling complaints - mostly overseas - at 5 Star Game Lodge
• Checked in and checked out guests on a daily basis and finalizing final account payments
• Ordering all stock for food, amenities and drinks from head office
• Managing Staff Meetings every day to discuss guest needs and all requirements

• Planning weddings and functions (private and company year end functions) from start to finish
• Leasing with client regarding decor, food, special needs etc
• Managing function or wedding for up to 250 per function or wedding
• Taking guests out on Game Drives

• Travel Operator - booking of train holidays from the UK to France
• Administration for PWC
• Estate Agent Receptionist
• Assisting at an after-care school centre during school holidays