Summary
Overview
Work History
Education
Skills
Timeline
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Angelique Muller

Shop Assistant
Welkom

Summary

Dynamic professional with extensive experience in customer service and administrative support, notably at Schoeman & Ben Kellerman Attorneys. Proven ability to enhance business processes through effective communication and meticulous organization. Skilled in Excel and adept at maintaining confidentiality, ensuring a positive environment while delivering exceptional service.

Willing to learn, eagar to learn new skills and not afraid to work hard.

Overview

3
3
years of professional experience

Work History

Shop Assistant

Constantia Boutique & Gift Center
02.2024 - Current
  • Customer service.
  • Running online and social media advertisement.
  • Cashier
  • Receiving stock.
  • Capturing Grv's after the stock is received.
  • Assisting customers in the store.
  • Doing orders.
  • Send out orders with couriers.
  • Work on Excel.
  • Working on the IQ retail program on a PC.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Greeted customers entering store and offered assistance with requirements.

Personal Assistant

Schoeman & Ben Kellerman Attorneys
10.2023 - 02.2024
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.

Administrative Assistant

JM Diamonds
11.2022 - 06.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Worked with Excel

Education

High School Diploma -

Carltonville High School
Gauteng
04.2001 -

Skills

Customer service

Supply maintenance

POS systems

Cash handling

Store maintenance

Product knowledge

Team collaboration

Working on Excell

Learning New Systems Fast

Timeline

Shop Assistant

Constantia Boutique & Gift Center
02.2024 - Current

Personal Assistant

Schoeman & Ben Kellerman Attorneys
10.2023 - 02.2024

Administrative Assistant

JM Diamonds
11.2022 - 06.2023

High School Diploma -

Carltonville High School
04.2001 -

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Angelique MullerShop Assistant