ANGELIQUE BLOM
Thabazimbi
Summary
Dynamic and results-oriented professional with extensive experience in fitness instruction and customer service, notably at Muscle Mecca. Excelled in client coaching, boosting retention through personalized programs and positive engagement. Skilled in cash handling and problem-solving, enhancing customer satisfaction and operational efficiency. Demonstrated ability to adapt and thrive in fast-paced environments, leveraging strength training expertise and exceptional interpersonal skills to meet and exceed employer and client expectations.
Overview
5
5
years of professional experience
1
1
Language
Work History
Personal Trainer
Muscle Mecca
04.2022 - 11.2024
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
- Increased client retention through consistent communication, motivation, and support.
Waitress Trainee
Gas Monkey Bar N Grill
01.2021 - 02.2021
- Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
- Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
- Actively listened customer feedback suggestions implemented improvements response their comments.
- Responded promptly to customer inquiries or concerns, demonstrating excellent problem-solving abilities.
- Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
Cashier
Mountainview Spar
08.2020 - 10.2020
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Sales Assistant
The Moscow Circus
03.2020 - 08.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Education
High School Diploma -
Tuine
Tuine, Pretoria 04.2001 -
Skills
Strength training
Client coaching
Fitness instruction
Personal training and coaching
Customer service
Cash handling
Customer assistance
Payment processing
Payment collection
POS systems
Cleanliness
Order taking
Food presentation
Handling complaints
Timeline
Personal Trainer
Muscle Mecca
04.2022 - 11.2024
Waitress Trainee
Gas Monkey Bar N Grill
01.2021 - 02.2021
Cashier
Mountainview Spar
08.2020 - 10.2020
Sales Assistant
The Moscow Circus
03.2020 - 08.2020
High School Diploma -
Tuine
04.2001 -
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