Angelique Arendt

I would be assisting clients opening their Total club cards. Helping with registration of their cards and then also telling them about their benefits that will be applied when using their card at Total.

Duties were the following:
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Fielded customer questions to share information about products, availability, and pricing.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Established rapport with customers using active listening and interpersonal skills.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Reference: Chrystal 083 241 0020

• (Part - Time)
  • Handled communication with clients by answering telephone calls and responding to emails and official letters.
  • Created and executed creative concepts for online and print campaigns to convey specific messages.
  • Collaborated with design team to create and design memorable and successful items.
  • Carefully prepared design layouts into prepress files for physical digital printing.
  • Demonstrated high level of initiative and creativity while tackling difficult tasks.
  • Fast paste industry where I had to be proactive in ensuring that clients received their orders on timely manner.
  
  Reference: Courtney 079 345 0112

(Part - Time)
• Entered client information into databases quickly and with minimal errors.
• Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
• Scanned documents and saved in database to keep records of essential organizational information.
• Evaluated source documents to locate needed information.
• Verified accuracy and validity of data entered in databases

Reference: Konrad 061 549 9051