Angeline Marlene Van Der Merwe
Finance And Insurance Manager
Alberton
Summary
Dynamic Finance and Insurance Manager at Breedt Auto Pty Ltd, recognized for enhancing operational efficiency and client satisfaction. Expert in loan processing and adept at building strong client relationships, I successfully implemented innovative financing solutions, resulting in improved funding terms and increased retention rates. Committed to continuous improvement and exceptional service delivery.
Driven and analytical with knack for financial strategy and customer relations. Possesses deep understanding of financial products and regulatory compliance, coupled with strong negotiation skills. Committed to optimizing financial solutions and enhancing client satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Offering solid foundation in financial principles and customer service, eager to learn and grow within finance and insurance sector. Brings ability to grasp complex financial concepts and apply analytical skills to real-world scenarios. Ready to use and develop financial analysis and customer service skills in F&I role.
Overview
44
44
years of professional experience
2
2
Languages
Work History
Finance and Insurance Manager
Breedt Auto Pty Ltd T/as @ Cars
Vereeniging
06.2022 - Current
- Collaborated cross-functionally to develop integrated finance solutions that met both internal and external needs.
- Implemented innovative financing solutions to secure favorable funding terms for clients.
- Drove regulatory compliance by staying informed on industry changes and ensuring adherence to all relevant laws and regulations.
- Strengthened client relationships through exceptional customer service, leading to increased retention rates.
- Increased sales productivity by providing ongoing coaching and training for team members.
- Streamlined insurance processes for increased efficiency and customer satisfaction.
- Verified compliance of financial policies and accounting procedures against federal regulations.
- Processed loan applications and monitored progress from start to finish.
- Assisted customers with completing loan applications and other paperwork.
- Developed and maintained relationships with customers, lenders and other third parties.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Monitored pipelines to track and log status of loans.
- Explained very technical financial information to applicants in easy to understand language.
Business Development Officer
ABSA
Vereeniging
06.1981 - 06.2016
- Generated new business with marketing initiatives and strategic plans.
- Built relationships with colleagues to facilitate teamwork, cooperation and success.
- Boosted client satisfaction by identifying and addressing their specific needs through tailored business solutions.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Optimized sales processes for greater efficiency, reducing the time required to close deals.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Strengthened relationships with key clients by providing exceptional support and maintaining regular communication.
- Negotiated contracts with vendors and clients, ensuring favorable terms for the company''s success.
- Expanded market share by conducting comprehensive market research and competitor analysis.
- Implemented innovative marketing campaigns that effectively communicated value propositions to target audiences.
- Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
- Delivered campaigns to solidify new client opportunities and generate new business.
- Collaborated with cross-functional teams for the successful execution of business development initiatives.
- Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business needs.
- Fostered an atmosphere of innovation by promoting creative problem-solving methods among team members.
- Identified potential partnership opportunities, leading to strategic alliances that drove business growth.
- Provided exceptional customer service by addressing inquiries promptly and resolving issues effectively.
- Conducted market research to identify new business opportunities and potential clients.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Attended monthly sales meetings and quarterly sales trainings.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to event marketing, sales and brand promotion.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Maintained current knowledge of evolving changes in marketplace.
- Presented professional image consistent with company's brand values.
- Stayed current on company offerings and industry trends.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
No Degree - Certificate in Banking
MOONSTONE
Vanderbijlpark, South Africa 01.2014 - 04.2025
No Degree - RE 5
Moonstone
Vanderbijlpark, South Africa 04.2001 -
No Degree - Advance Marketing
Northwest University Vaal Campus
Vanderbijlpark, South Africa 04.2001 -
Skills
Pricing strategy
Timeline
Finance and Insurance Manager
Breedt Auto Pty Ltd T/as @ Cars
06.2022 - Current
No Degree - Certificate in Banking
MOONSTONE
01.2014 - 04.2025
No Degree - RE 5
Moonstone
04.2001 -
No Degree - Advance Marketing
Northwest University Vaal Campus
04.2001 -
Business Development Officer
ABSA
06.1981 - 06.2016
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