Summary
Work History
Education
Skills
Singing
Timeline
Generic

ANGELINA MOSWETE MAILULA

RETAIL SUPERVISOR
POLOKWANE,GP

Summary

Proven leader with a track record of enhancing customer satisfaction and team performance at WESTPACK LIFESTYLE. Expert in sales development and problem-solving, adept at staff training and technology proficiency. Increased service quality through effective management and skillful addressing of customer concerns, ensuring a supportive learning environment at Itireleng Junior Secondary School.

Work History

Retail Supervisor

WESTPACK LIFESTYLE
03.2022 - Current
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
  • Trained and oriented associates to maximize team performance.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Adapted staffing schedules according to peak hours and seasonal demands for optimal customer service coverage.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Researched issues to obtain appropriate answers to customer inquiries.

Educator Assistant

Itireleng Junior Secondary School
10.2021 - 03.2022
  • Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
  • Assisted lead teacher in the monitoring of student progress and updating required documentation, ensuring accurate records for each learner.
  • Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.

Education

BACHELOR OF INFORMATION SCIENCE - Library And Information Science

UNIVERSITY OF SOUTH AFRICA
POLOKWANE, SOUTH AFRICA
04.2001 -

HC IN ARCHIVES AND RECORDS MANAGEMENT - Library And Information Science

UNIVERSITY OF SOUTH AFRICA
Polokwane, South Africa
04.2001 -

Skills

Sales Development

Singing

I love singing with all my heart but i have really bad voice, it makes me feel light and hopeful of the future.

Timeline

Retail Supervisor

WESTPACK LIFESTYLE
03.2022 - Current

Educator Assistant

Itireleng Junior Secondary School
10.2021 - 03.2022

BACHELOR OF INFORMATION SCIENCE - Library And Information Science

UNIVERSITY OF SOUTH AFRICA
04.2001 -

HC IN ARCHIVES AND RECORDS MANAGEMENT - Library And Information Science

UNIVERSITY OF SOUTH AFRICA
04.2001 -
ANGELINA MOSWETE MAILULARETAIL SUPERVISOR