ANGELINAH MNGUNI
Civil Engineering Student
Durban
Summary
Motivated Civil Engineering Student with a strong desire to secure a Work Integrated Learning/In-Service Training opportunity to acquire hands-on experience and successfully complete the National N Diploma qualification. Committed to applying theoretical knowledge in a practical setting, eager to contribute to real-world projects and collaborate with industry professionals. Seeking an opportunity to enhance skills, develop a solid foundation in civil engineering principles, and make a meaningful impact in the field.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
2
2
Languages
Work History
Retail Store Assistant and Cashier
Ackermans Gateway
09.2024 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Examination Assistance
Department of Education
12.2021 - 12.2021
- Assisting teachers with Marking Grade 12 final examination papers
- Facilitated smooth transition during system upgrades by providing hands-on assistance and thorough documentation for endusers.
- Contributed to positive workplace environment through effective communication with team members and offering assistance when necessary.
- Identified potential fraudulent activities through vigilant examination of deposited items and reported suspicious transactions accordingly.
- Improved patient satisfaction by providing compassionate assistance during examinations and treatments.
- Boosted customer satisfaction by providing friendly, knowledgeable service and quick assistance on the sales floor.
Catering Staff Member
Violet Petals Events
12.2018 - 08.2019
- Making Quotations for clients on request
- Help kitchen staff prepare meals as per order
- Supervise dispatching of meals and cleaning up thereafter
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to create memorable experiences for clients and guests.
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Provided friendly, courteous service to create memorable moments for guests.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Education
N6 - Civil Engineering
ELANGENI FET COLLEGE NTUZUMA CAMPUS
Grade 12 - undefined
SIVANANDA TECHNICAL HIGH SCHOOL
Skills
Time management
Loss prevention
Regulatory compliance
Customer engagement
Multitasking and organization
Problem-solving
Relationship building
Teamwork and collaboration
Fast learner
Computer skills
Adaptability and flexibility
Timeline
Retail Store Assistant and Cashier
Ackermans Gateway
09.2024 - 01.2025
Examination Assistance
Department of Education
12.2021 - 12.2021
Catering Staff Member
Violet Petals Events
12.2018 - 08.2019
Grade 12 - undefined
SIVANANDA TECHNICAL HIGH SCHOOL
N6 - Civil Engineering
ELANGENI FET COLLEGE NTUZUMA CAMPUS