Angelene Louw
Kuils River
Summary
Dedicated Housekeeping Manager experienced in staff supervision and operational management. Achieved high cleaning standards through effective scheduling and stock control of linens and supplies. Committed to professional growth and contributing value through strong decision-making and willingness to exceed expectations.
Overview
2
2
Languages
1
1
Certification
28
28
years of professional experience
Work History
Housekeeping Manager
Santana Holiday Resort
Margate
01.2020 - 01.2023
- Managed housekeeping operations across guest rooms, villas, and resort common areas
- Coordinated housekeeping teams to ensure timely resort room readiness and turnover.
- Distributed daily worksheets to staff, ensuring all units met cleanliness standards and linen was consistently cleaned and counted.
- Assisted with daily housekeeping operations at Santana, ensuring a clean environment for guests. at Santana from 2020 to 2023, assisting in setup for events and conferences.
Event Coordinator
Santana Holiday Resort
Margate
01.2012 - 01.2019
- Planned and coordinated events and conferences for groups of up to 360 guests.
- Managed catering services and organized gala evenings.
- I worked at Santana independently from 2012 -2019
- Communicated with guests about menus, room setups, and special requests.
- I also did all the catering and gala evenings
- I worked at Santana independently from 2012 -2019
Manager's Assistant
Lodge Lucanus
Bela Bela
01.2002 - 01.2009
- Managed office operations, including bookings and event planning for conferences and catering.
- Coordinated daily lodge schedules and manager calendars for guest service operations.
- Prepared correspondence, reports, and meeting notes for lodge leadership.
- Assisted with front desk, reservations, and guest check-in support.
- Ensured housekeeping duties met high standards for guest arrivals.
- Worked seven years in lodge operations from 2002 to 2009.
- Transitioned to new opportunities following the sale of the lodge.
Owner
Jasmyn Home industry
01.1995 - 01.1999
Education
Grade 10 -
Jan de Klerk High School
KrugersdorpSkills
- Facility management
- Laundry management
- Stock control
- Facility management
- Guest services
- Team management
- Microsoft Office
- Problem solving
- Communication
- Teamwork and collaboration
- Customer support
- Customer support
Personal Information
- Nationality: SA Citizen
- Religion: Christian
- ID Type: ID
- ID Number: 6904100045084
OTHER DETAILS:
- Nationality: SA Citizen
- Religion: Christian
- ID Type: ID
- ID Number: 6904100045084
Hobbies
- Nationality: SA Citizen
- Religion: Christian
- ID Type: ID
- ID Number: 6904100045084
Certification
Tfl accredited, Basic firefighting Level 1, First aid Level 1
Languages
Afrikaans
First Language
English
Advanced
C1
Timeline
Housekeeping Manager
Santana Holiday Resort
01.2020 - 01.2023
Event Coordinator
Santana Holiday Resort
01.2012 - 01.2019
Manager's Assistant
Lodge Lucanus
01.2002 - 01.2009
Owner
Jasmyn Home industry
01.1995 - 01.1999
Grade 10 -
Jan de Klerk High School