ANGELA PAKATA CHILINDA

Administrative assistant

World Vision INTERNATIONAL ZAMBIA LIMITED

NYIMBA, ZAMBIA

06.2014 - Current

Received, sorted and distributed incoming mail.
Kept and maintained accurate filing system for preservation of office information.
Provided printing, photocopying scanning support to colleagues.
Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
Assisted managers in compiling and organising materials for meetings.
Established improved workflows to maximise communication and efficiency.
Took initiative to self-assign administrative tasks in line with company policy to maximise impact.
Organised travel and accommodations arrangements within assigned budgets.
Created and maintained logical and orderly digital filing system for impeccable record keeping.
Helped staff to maximise efficiency by providing clerical and secretarial support.
Organised tasks by level of urgency and importance to make best of use time and resources.
Planned and scheduled meetings, creating agendas and minutes as needed.
Contributed to harmonious and productive office environment by building positive relationships with coworkers.
Influence strong multitasking skills to manage community and government partner service needs including partner's payments, invoicing, inventory control and purchasing using some ERP application such as coupa/Pro-vision, concur Solutions system as part of supply chain.
Facilitated developmental operations of office and trained the community volunteers and partners ways of handling organization property such as bicycles, phones, cameras and other items such as Gift-In-Kind (GIK) and facilitated the distributions following World Vision policy and contracts - Memorandum of Understanding (MoUs).
Managed physical and digital correspondence while keeping information private and secure.
Ordered stock and supplies from trusted and cost-effective suppliers to meet office needs. As a field procurement staff, i manage all purchases of Area Program procurement in Coupa system and receive the goods procured using physical Goods Receive Note (GRN), received and process payment with invoices in Pro-Vision -coupa system
Acted as main contact for staff and clients.
Assisted with financial tracking and budget enforcement by approving financial expenditures.
Handled and managed the usage of petty cash, supervised security personnel and cleaners for the office.

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