Angela Tsuen
Summary
As a native of South Africa with English as my first language, I have a strong grasp of English that forms the basis of my professional abilities. I attended a school where English was my home language, refining my communication skills to a high standard. Additionally, I've studied Mandarin Chinese, reaching proficiency levels 1 and 2 in the HSK exams, and I can also hold basic conversations in Cantonese.
My language skills, combined with my educational background, make me well-equipped to thrive in various professional settings. I understand how to communicate effectively across different cultures and can express ideas clearly and confidently in English. With my language abilities, I can navigate diverse environments with ease and contribute effectively to any team or project.
Overview
15
15
years of professional experience
Work History
Teacher's Assistant Grade 4-7
Shuren Language Center
01.2023 - 12.2023
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Maintained safety and security by overseeing students in recess environments.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Worked with lead teacher to monitor class schedule and take attendance.
- Supervised residential and day treatment children during class and on field trips.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Assisted lead teachers with lesson plan creation and materials development .
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
Teacher's Assistant Grade 1-3
Shuren Language Center
01.2022 - 12.2022
- Maintained safety and security by overseeing students in recess environments.
- Supported student learning objectives through personalized and small group assistance.
- Handed out classroom materials, like pencils, paper, and crayons.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted lead teachers with lesson plan creation and materials development .
- Supported classroom activities, tutoring, and reviewing work.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Mentored and tutored individual students needing additional help.
Franchise Owner
Therific Naturals
03.2013 - 11.2020
- Developed solid rapport with vendors, ensuring timely delivery of goods and services while managing cost expectations.
- Increased franchise revenue by implementing innovative marketing strategies and promotional events.
- Analyzed sales data to identify market trends, adjust product offerings accordingly, leading to increased demand for popular items.
- Collaborated with corporate representatives on sales goals, marketing initiatives, operational procedures, thus maintaining consistency across the brand network.
- Maintained a clean, safe environment for both customers and employees through regular inspections and adherence to health code regulations.
Manager
Magic Spa
01.2016 - 12.2018
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Managed and motivated employees to be productive and engaged in work.
Teacher/Principal
DottyPotty Nursery School
01.2011 - 12.2013
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Helped students explore concepts with engaging, learning-focused activities.
Architectural Interior Design
Nettex
01.2009 - 12.2010
- Spearheaded sustainable design initiatives by incorporating eco-friendly materials and energy-efficient solutions throughout various projects.
- Increased efficiency by implementing new software tools for 3D modeling and rendering for better visualization of projects during the design phase.
- Developed detailed technical drawings to facilitate construction processes and ensure accurate implementation of designs.
- Collaborated with architects and contractors for seamless project execution, ensuring timely completion of projects.
- Prepared comprehensive design presentations that included renderings, floor plans, elevations, material boards, and cost estimates.
- Coordinated with vendors to source unique materials at competitive pricing levels while maintaining high-quality standards.
Education
Certificate Revit
06.2008
Certificate 3d Max
04.2001 -
Interior Architectural Design -
Damelin
04.2001 -
Skills
- Classroom Management
- Materials Preparation
- Small Group Supervision
- Class coordination
- Classroom Supervision
- Parent-Teacher Communication
- Material Preparation
- Activity implementation
- Student Supervision
Hobbies
- Sewing.
- Spending time with family and friends.
- Keeping fit and healthy.
Timeline
Teacher's Assistant Grade 4-7
Shuren Language Center
01.2023 - 12.2023
Teacher's Assistant Grade 1-3
Shuren Language Center
01.2022 - 12.2022
Manager
Magic Spa
01.2016 - 12.2018
Franchise Owner
Therific Naturals
03.2013 - 11.2020
Teacher/Principal
DottyPotty Nursery School
01.2011 - 12.2013
Architectural Interior Design
Nettex
01.2009 - 12.2010
Certificate 3d Max
04.2001 -
Interior Architectural Design -
Damelin
04.2001 -
Certificate Revit