Motivated Sales Engineer with proven track record of building and growing sales territories in competitive environments. Dedicated to building rapport and maintaining loyal customer relationships through understanding needs and creating individual solutions. Offering deep technical acumen with strong communication skills to help customers understand product offerings.
Overview
13
13
years of professional experience
Work History
Sales Engineer - Datacentres / KZN Branch Manager
Eaton Electric (South Africa)
02.2014 - Current
Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
Gained customer acceptance by demonstrating cost reductions and operations improvements.
Provided technical support to customers during pre-sales consultations, addressing concerns, and offering solutions tailored to their needs.
Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
Analyzed market trends, competitor performance and product strengths.
Improved overall customer satisfaction by proactively addressing concerns and resolving issues in a timely manner, demonstrating a commitment to exceptional service.
Attended trade shows and seminars to promote products and network with industry contacts.
Participated in ongoing professional development opportunities, staying current with industry trends and advancements in technology to provide customers with up-to-date information and solutions.
Developed and implemented pursuit plans for opportunities within assigned key accounts.
Designed and delivered product training for clients.
Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Provided sales forecasts for product sales opportunities within assigned accounts.
Built and maintained strong relationships with internal stakeholders, including product management, engineering, and customer success teams, to ensure seamless coordination on sales initiatives.
Manage the KwaZulu-Natal branch activities.
Regional Key Account Manager
CSD Targus Distribution
08.2011 - 02.2014
Expanded regional market share with targeted outreach and strategic planning.
Developed comprehensive marketing plans in partnership with the marketing team to drive increased brand awareness within the channel network.
Managed a diverse portfolio of channel partners, ensuring consistent revenue growth and high levels of customer retention.
Increased channel sales by developing and maintaining strong relationships with key partners.
Enhanced communication between company and partners by organizing regular meetings, webinars, and conference calls.
Improved partner satisfaction by providing ongoing support, training, and resources for successful collaboration.
Education
Advanced Certifcate - Project Management
Cranefield College
Johannesburg, South Africa
04.2001 -
Skills
Relationship Building
Sales closing
Customer Support
Organization skills
Lifecycle Management
Team Collaboration
Requirements management
Product Development
Organizational Skills
Reliability
Customer Relationship Management
Project Management
Strategic Partnerships
Timeline
Sales Engineer - Datacentres / KZN Branch Manager
Eaton Electric (South Africa)
02.2014 - Current
Regional Key Account Manager
CSD Targus Distribution
08.2011 - 02.2014
Advanced Certifcate - Project Management
Cranefield College
04.2001 -
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