Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Angela Mmakoena Leoatle

Executive Admin
Pimville

Summary

Kindly receive herewith my resume; this is an application for the available Executive Admin position within the organizations. I am excited to apply for the Executive Administrative position at SA Greetings, as I believe my diverse experience and strong organizational skills would make me an excellent fit for this role. With a solid background in managing customer accounts, coordinating internal processes, and ensuring operational efficiency, I am confident that I can provide the high-level administrative support required for the organization. Over the years, I have honed my skills in administration, finance, and customer relations. Currently, as a Credit Controller at SA Greetings, I manage the daily reconciliation of customer accounts, resolve payment discrepancies, and ensure that all transactions align with internal policies. This requires a keen attention to detail, time management, and the ability to collaborate across departments these are qualities that I am eager to bring to the Executive Admin role at SA Greetings. In my previous role as a Customer Account Analyst at SAGE, I was responsible for reviewing cash transactions, updating customer data in CRM systems, and preparing monthly reports. These responsibilities have equipped me with strong multitasking abilities, as well as the capacity to handle confidential information with care and professionalism. My background in managing large financial data sets and creating organized workflows will also be an asset in supporting day-to-day administrative operations. Additionally, my tenure as a Risk Analyst at MTN SA provided me with experience managing vendor relationships, overseeing procurement processes, and ensuring timely financial reconciliations. I excel at handling multiple tasks simultaneously, meeting deadlines, and providing solutions to complex issues, which are crucial skills in any executive support role. I am well-versed in using various software tools, including Syspro, AccPac, Excel (Pivot & V Lookup), and CRM systems, which will help streamline office processes and improve efficiency within your team. My commitment to upholding company policies, maintaining high standards of customer service, and managing office operations will allow me to provide excellent support to senior management. I am enthusiastic about the opportunity to contribute to the organization and am confident that my background and skills align well with the requirements for the Executive Administrative position. Thank you for considering my application. I look forward to discussing how I can be an asset to your team.

Overview

18
18
years of professional experience
5
5
years of post-secondary education

Work History

Credit Controller

SA Greetings
Johannesburg
02.2025 - Current
  • Follow up that customer payment are available in line with customers payment terms
  • Check daily banking for available payments and post to customers account same day
  • Escalate issues related to late/short payment timely to prevent possible loss of revenue
  • Confirm that a remittance matching the value of the payment is available prior to starting allocation
  • Check/follow up that supporting documents for deductions are made available by the customer
  • Follow up with customer on payment discrepancies to ensure alignment with customer
  • Follow up with customer timeously on reasons for unpaid invoices
  • Where required develop / deploy action plans to resolve issues holding up payment of invoice
  • Escalate any risk related to non-payment to prevent possible loss of revenue
  • Keep open invoice reconciliation aligned with customers
  • Ensure contras are done timeously to avoid over/understatement of open items
  • Provide input when required to weekly / monthly reporting and bad debts write off /impairment
  • Ensure customer statements are issued in the format and timeline as expected by the customer
  • Follow up with customer to confirm receipt of the statement and any additional information they require
  • Have a high level of understanding of internal policies and procedures
  • Be a controls champion, escalate issues of non-compliance and process failures
  • Opening of new accounts on Syspro and updating customer data

Customer Account Analyst

SAGE
Johannesburg
06.2021 - 10.2021
  • Review unapplied cash transactions in the accounts receivable ledger
  • Perform necessary actions to resolve the unallocated payments
  • Review any remittance advices that have not been actioned
  • Provide a customer focused service
  • Update CRM daily
  • Pulling and sending of statements & ledgers from AccPac
  • Reason for leaving: Contract ended
  • Maintained accurate records of all financial transactions, ensuring compliance with relevant regulations and company policies.

Risk Analyst

MTN SA
Johannesburg
01.2019 - 12.2019
  • Ensure complaints with MTN (SA) financial policies & procedures
  • Raising requisitions-obtaining POs for all internal & external training initiatives
  • Overseeing all vendors/suppliers’ payments
  • Making sure all invoices are paid month end
  • Source quotes from vendors and prepare monthly financial recons
  • Report any financial/budget constrains
  • Following up & resolving of problems
  • Loading accounting, procurement, and payable’s PPP
  • Reason for leaving: Retrenchment

Credit Controller

MTN SA
Johannesburg
07.2007 - 12.2018
  • Maximum book value R10 000 000.00
  • Monitor customers trading accounts, ensure accurate payments and allocation
  • Releasing of orders according to the agreement, company’s criteria and TAT
  • Negotiating and follow up of payments on Exposure and overdue invoices
  • Administration of Commissions payments to all channels
  • Allocating payments, passing credits & doing journals
  • Closing receivables month-ends
  • Customer liaison, conducting meetings, store visits & resolving queries within TAT
  • Prepare provision for credit notes & bad debts (Pivot & V look up)
  • Ensure that customer don’t exceed their trading limit and maintaining a healthy trading account status based on the Age Analyst
  • Preparing & sending out accurate Recons and statements
  • Reporting any risks based on the Age Analyst
  • Reason for leaving: Moved to another department

Education

CSM-Credit Management 1 - Certificate

CSM
JOHANNESBURG
01.2011 - 12.2011

Business Information Technology - Diploma

IMD Collage
JOHANNESBURG
02.2000 - 12.2002

Athlone Girls High-Matric - Certificate

Athlone Girls High
JOHANNESBURG
01.1999 - 11.1999

Skills

  • Problem-solving skills

  • Excellent Financial Acumen

  • Assertive and firm

  • Self-driven

  • Goal orientated

  • Perform well with little supervision

  • Work well under pressure

  • Good at teamwork

  • Good Organizational skills

  • Good People Skills

  • Sound Decision-making Skills

Personal Information

  • ID Number: 7909220089085
  • Gender: Female
  • Nationality: South African

Timeline

Credit Controller

SA Greetings
02.2025 - Current

Customer Account Analyst

SAGE
06.2021 - 10.2021

Risk Analyst

MTN SA
01.2019 - 12.2019

CSM-Credit Management 1 - Certificate

CSM
01.2011 - 12.2011

Credit Controller

MTN SA
07.2007 - 12.2018

Business Information Technology - Diploma

IMD Collage
02.2000 - 12.2002

Athlone Girls High-Matric - Certificate

Athlone Girls High
01.1999 - 11.1999
Angela Mmakoena LeoatleExecutive Admin