Angela Devitt

• Accomplish multiple tasks within established timeframes.
• Maximise performance by monitoring daily activities and guiding team members.
• Enhance project build deliverables by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Clear communication with employees, suppliers and stakeholders to keep everyone on same page and working toward established project goals.
• Develop and implement business strategies to achieve better project goals and stay competitive.
• Control costs to keep projects operating within budget.
• Develop and maintain relationships with suppliers through account development and valued working relationships.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Establish team priorities, maintained schedules and monitored performance.
• Successfully managing of budgets and allocation of resources to maximise productivity and profitability.
• Property Management of 140+ retail stores country wide.
• Plan, design, and schedule phases for large projects.
• Develop comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Collaborate closely with other senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Provide detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
• Negotiate and manage third-party contracts related to project deliverables.
• MANCOM member, liaising closely with other senior managers to ensure the best outcomes for the business.
• Conceptual and New Design strategising with various senior management to develop new ideas and designs for the business.
• Negotiation of special conditions and agreements between Landlords and Stakeholders.
• Extensive travel across South Africa for site inspections and site handovers on projects.
• Overseeing General Maintenance across the business for 140+ stores.
• Development of internal app that allows real time sign off of projects by various employees in the business.
• Investigating problematic electrical consumption usage and costs relating to properties across the business.
• Installation and overseeing of all backup power solutions in the business to curb the negative effect to trade that load shedding has on the business.
• Heading up of the COVID committee during the pandemic with our head of HR.
• Social and Ethics Committee Member
• Health and Safety Vice President for the group.

• Self-motivated, with a strong sense of personal responsibility.
• Excellent communication skills, both verbal and written.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently.
• Passionate about learning and committed to continual improvement.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked closely with clients to understand unique needs and meet specific travel desires.
• Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
• Organized group tours, ensuring a seamless experience from start to finish for all participants.
• Negotiated with vendors to secure competitive rates, resulting in cost-effective travel options for clients.
• Organized trips for individual, family and business travelers.
• Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
• Managed complex itineraries for multi-city trips, balancing client preferences with logistical constraints.
• Addressed unforeseen challenges during trips by coordinating alternative arrangements or providing support as needed.
• Collaborated with team members to optimise travel recommendations and share industry knowledge.
• Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
• Increased repeat business by providing outstanding customer service and addressing client concerns promptly.
• Followed up with customers to increase customer service with travel plans.
• Created promotional materials to increase visibility and attract larger market share.

Took some much needed time out to do some traveling and regroup.

• Maintained schedules to meet key milestones at every project phase.
• Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
• Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
• Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
• Coordinated cross-functional teams to determine timely delivery and compliance of project requirements.
• Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
• Mentored junior project managers and team members to enhance their skills and career growth.
• Monitored project progress, identified risks and implemented corrective measures to acquire success.
• Developed and maintained relationships with key stakeholders to meet objectives and boost rapport.
• Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.
• Communicated project plans and progress to key stakeholders and project contributors.
• Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
• Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.
• Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
• Developed and implemented project plans and budgets to ensure successful execution.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Sourced, vetted and managed vendors needed to accomplish project goals.

• Established strong customer relationships through excellent communication and attentive service.
• Consulted with customers to assess needs and propose optimal solutions.
• Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
• Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
• Prepared bank deposits and handled business sales, returns, and transaction reports.
• Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
• Increased client satisfaction by implementing innovative business strategies and streamlining processes.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Delivered exceptional results under tight deadlines by prioritising tasks effectively and delegating responsibilities appropriately throughout the team.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Interacted well with customers to build connections and nurture relationships.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Managed multiple accounts simultaneously while maintaining organisation and prioritising tasks efficiently.
• Established long-lasting relationships with key decision-makers within client organisations, solidifying the company's reputation as a trusted partner in their respective industries.
• Resolved issues promptly to drive satisfaction and enhance customer service.
• Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Collaborated with internal teams to develop account strategy.
• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Serviced accounts and proposed new products and services to maximize revenue.
• Executed successful sales strategies to convert leads into customers.
• Built relationships with customers and community to promote long term business growth.
• Negotiated prices, terms of sales and service agreements.
• Contributed to team objectives in fast-paced environment.
• Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
• Presented professional image consistent with company's brand values.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

• Enhanced sales performance by developing and implementing effective agronomy sales strategies.
• Resolved issues quickly to maintain productivity goals.
• Managed internal operational standards and productivity targets.
• Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
• Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
• Developed strong relationships with key stakeholders, resulting in better collaboration and alignment on project objectives.
• Sourced materials to keep up with production goals and meet customer demands.
• Reviewed work for quality and compliance with company standards and design specifications.
• Delivered direct feedback to senior management regarding project visibility and status.
• Coordinated with other departments to align production with customer requirements.
• Created and oversaw production schedules and adjusted as needed to meet deadlines.
• Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.

• Assisted in producing high-quality products by adhering to strict manufacturing standards and protocols.
• Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
• Supported production needs by performing routine tasks using standard procedures and equipment.
• Assisted in meeting tight deadlines by efficiently coordinating tasks with other team members.

• Maintained a safe and clean work environment, contributing to overall team productivity.
• Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
• Supported on-time project completion by effectively prioritising tasks and managing workflow.
• Provided reliable administrative support for the production team, enabling efficient task completion.
• Oversaw calendar to assist in coordinating daily production schedule.
• Created and updated records and files to maintain document compliance.
• Collaborated closely with cross-functional teams to ensure seamless integration of production processes.
• Reviewed activities for production team to complete tasks on time.
• Assisted with tasks for radio broadcasts, video production and other multimedia projects.
• Developed and maintained successful relationships with media professionals.