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Angela Beatty
Head Of Product
Summary
Product-orientated with natural talents in developing and implementing successful strategies, driving profits, increasing market shares, and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision, and campaign enhancement. With more than 8 years of deep technical experience developing, implementing, and supporting complex infrastructures
Overview
11
11
years of professional experience
Work History
Head of Product
Fin Biz Serve
01.2024 - Current
- Drove adoption of best practices for project management within the organization as a whole by introducing standardized processes and documentation methods.
- Collaborated with sales and marketing teams to develop go-to-market strategies to maximized revenue potential.
- Mentored junior team members in best practices for product management, fostering a culture of continuous improvement.
- COo-designed, development, and rollout of internal tools and systems including the Debit Card App , Forge (HR Platform) , Digital Leave Tool , CRM V2.0 , L&D Platform & Courses , and the “What's Going On” newsletter system , among others.
- Worked closely with stakeholders and department heads to define product visions and turn business needs into functioning digital tools, increasing operational transparency and employee engagement.
- Drove cross-functional collaboration between developers, system integrators, and business units to ensure seamless product implementation and user adoption.
- Supported and directed the work of the Lead Developer, Full Stack Developer, and SQL & Website Specialist within the scope of product development.
- Prioritised automation and digitisation of manual processes using system integrations, process mapping, and structured feedback loops.
- Successfully enhanced system usage metrics through continuous rollout campaigns and internal comms strategies.
- Delivered measurable impact across departments by embedding intuitive systems, streamlining workflows, and reducing administrative overhead.
IT Controller
Prepaid24
03.2022 - Current
- Maintain servers, including uptime, scans, event logs, server seats, updates, emergency fixes
- System Maintenance, all systems maintenance
- CRM build and onboard, training and campaign design and build
- Website UX and UI support on payment gateway for product sales
- Assisting Marketing Department with in a CRM environment
Product Officer
Just Property Group
02.2020 - 03.2022
- Aligned activities with corporate objectives by coordinating feedback, releases, and products in the IT processes.
- Continually maintained and improved the company's reputation and positive image in client relationships.
- Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance products.
- Established, initiated, and optimized business development strategies based on company targets, product specifications, and market data.
- Generated over 80% in product onboarding through effective networking and marketing strategies to grow business efficiency and increase productivity.
Technology Officer
Just Property Group
10.2017 - 01.2020
- Configured and implemented IT initiatives to produce measurable business value in line with the CTO.
- Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
- Managed agile and responsive teams to maintain cloud-based and stand-alone systems.
- Incorporated technology guidelines, controls, processes, and solutions to mitigate business risks.
- Liaised with executive leaders to solve operational and workflow issues to reduce breakdown in data communication.
- Applied emerging technology knowledge to achieve key business objectives.
- Played a key role in ongoing network design, reevaluation, and optimization to keep pace with company growth.
Specialised Developer
Just Property Group
07.2015 - 09.2017
- Built and maintained Digitization of legal documentation creation, communication, and signing.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Led projects and analyzed data to identify opportunities for improvement.
- Increased customer satisfaction by resolving Legal Documentation issues.
- Prepared a variety of different written communications, reports, and documents to ensure smooth operations.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
E - Communications Officer
Just Property Group
07.2014 - 06.2015
- Created and Maintained e-learning platform
- Coordinate with departments (Social Media, IT, Development, Operations and Finance) to identify educational needs to create content
- Liaison between users and, 3rd-parties for Major Issues
- IT Systems Onboarding
- Emergency Support, after-hours/out-of-office support for urgent matters, Users/Email/Issues
- Reporting
- Deadline-driven tasks with relevant deadlines
Education
High School Diploma -
HeatherHill Colege
Knysna 04.2001 -
Skills
- Brand development
- Through engagement and Marketing
- Strategic planning
- Client communication
- Negative and positive feedback
- Market Analysis
- Data analysis
- Staff Management
- Integration
- 3rd Party Relations
- Product development
- Project Management
- Research and Development
- Relational database design
- Product analytics
- Product roadmapping
- Cross functional leadership
Accomplishments
- Leveraging various emerging technologies
- Extending products capabilities
- Improving product's usability
- Improving product's performance and scalability
- Making the product more customized to different users
- Rollout of product, training and finding business needs for the client, Co-designed, built, managed, and maintained product solutions for legal documents on accuracy, efficacy, communications, storage, security, and client experience., Built CRM from base up for retail company, running successfully showing increase in sales, Uniquely experienced with finding ways to enhance systems and communicate needs to departments and solutions back to clients
Development Skills
- HTML
- CSS
- PHP
- MYSQL
- JAVASCRIPT
- Frame Work
Personal Information
- Date of Birth: 01/13/88
- Marital Status: Single
Systems
- CRM (Experience with multiple CRM systems. Setup, maintenance, enhancing, onboarding and training)
- Ticketing systems (Experience on multiple ticket systems, enhancing, managing, onboarding and training)
- Google Suite (Full use of entire suite, training and onboarding)
- Diagram software (Project management and project design)
- Microsoft Office 363 Suite (Full use of entire suite including training)
- Project Management Systems (Experience with multiple project management systems, maintaining training and onboarding)
Software
CSS
PHP
MYSQL
JAVASCRIPT
Frame Work
CRM
Timeline
Head of Product
Fin Biz Serve
01.2024 - Current
IT Controller
Prepaid24
03.2022 - Current
Product Officer
Just Property Group
02.2020 - 03.2022
Technology Officer
Just Property Group
10.2017 - 01.2020
Specialised Developer
Just Property Group
07.2015 - 09.2017
E - Communications Officer
Just Property Group
07.2014 - 06.2015
High School Diploma -
HeatherHill Colege
04.2001 -
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