Anga Dlakulu
Komani
Summary
Experienced Nursing Secretary with a proven track record in administrative support and office management at Life Queenstown Private. Demonstrates proficiency in Microsoft Office Suite, including Excel and PowerPoint, and excels in diary management, minute taking, and professional email correspondence. Notable achievements include negotiating cost-effective deals on supplies, contributing to strategic planning through detailed reporting, and maintaining efficient filing systems. Previous roles include an internship at SAPS focusing on crime data integrity and a Store Supervisor position at Vodacom where performance goals were set and customer complaints resolved. Career goal: to leverage extensive administrative skills in a dynamic healthcare environment and other organizations.
Overview
7
7
years of professional experience
Work History
Nursing Secretary
Life Queenstown Private
Queenstown
07.2023 - Current
- Diary management
- Creating and updating relevant spreadsheet in Microsoft Excel.
- Designing and formatting presentation on Microsoft power point
- Managing and maintaining an efficient filling system.
- Keeping of accurate record of minutes.
- Travel arrangements
- Prepared detailed reports on departmental activities, contributing to strategic planning and decision-making processes.
- Negotiated with suppliers to secure cost-effective deals on office and medical supplies, reducing overheads.
- Operated a multi-line telephone system, directing calls to appropriate departments and ensuring prompt attention.
- Supported other office workers to meet deadlines and follow internal procedures.
- Developed team communications and information for meetings.
- Built and maintained courteous and effective working relationships.
- Exceeded goals through effective prioritization and consistent work ethic.
- Prepared range of written communications, documents and reports.
- Designed and distributed event materials, such as programmes and promotional flyers, to attendees.
Intern
SAPS
Mount Frere
04.2022 - 04.2023
- Monitor crime data integrity on criminal case dockets
- Brief the station management at SPPF on the status of crime data integrity at station
- Compile the crime threat analysis and crime pattern analysis document
- Environmental scanning
- Compile crime statistics report indicating comparison with the same period the previous year
- Shadowed daily activities of office staff to gain understanding of scope of work.
- Filed physical and digital copies of important documents to maintain accurate and consistent records.
- Render secretarial support functions to the station.
Store Supervisor
Vodacom
Mthatha
02.2019 - 03.2022
- Setting goals for performanceJ
- Monitoring employee producti&ity
- Data capturingJ
- Dealing with correspondence and phone callsJ
- Resol&ing customer complaintsJ
Education
Bachelor of Social Science Honours -
Walter Sisulu University
Mthatha12.2018
Bachelor of Social Science -
Walter Sisulu University
Mthatha12.2016
Skills
- Microsoft office suite usage
- Confidentiality assurance
- Time management expertise
- Telephone switchboard operation
- Professional email correspondence
- Administrative problem solving
- Critical decision making
- Office equipment maintenance
- Emotional resilience
- Microsoft Office proficiency
- Emotional intelligence
- Data entry speed
- Minute taking
- Telephone etiquette
- Appointment management
Languages
English
IsiZulu
Isiqulu
Personal Information
- Date of birth: 04/12/94
- Nationality: South African
References
- Mr Andile Ntsomi, Life Queenstown Private Hospital, Andile.Ntsomi@Lifehealthcare.co.za, 062 058 2999
- Mr Sizwe Nofuya, SAPS, Sizwe.Nofuya@gmail.com, 061 329 4632
- Ms Zintle Mbalo, Vodacom, Zintle.Mbalo@gmail.com, 083 200 5665
Timeline
Nursing Secretary
Life Queenstown Private
07.2023 - Current
Intern
SAPS
04.2022 - 04.2023
Store Supervisor
Vodacom
02.2019 - 03.2022
Bachelor of Social Science Honours -
Walter Sisulu University
Bachelor of Social Science -
Walter Sisulu University