Volunteer, GREEN CAMPUS INITIATIVE (GCI)-NMU, Promoted sustainability on campus Environment responsibility on campus Clean-up campaigns on and off campus
ANELISA ZIMU
.
Durban
Summary
Motivated and detail-oriented Bachelor of Arts in Industrial and Organizational Psychology Graduate, with a foundation in workplace psychology, research methodologies, and organizational behavior. Passionate about applying psychological principles to enhance workplace efficiency, employee well-being, and organizational success. Eager to develop practical skills in problem solving, communication, and data driven decision-making in a dynamic work environment. Seeking an internship or entry-level role to gain hands-on experience and contribute meaningfully to organizational growth.
Overview
4
4
years of post-secondary education
2
2
Languages
Work History
Sales Agent
Outworx
Durban
05.2025 - Current
As a sale agent on the ceta campaign at Outworx, I am responsible for engaging with potential clients through outbound and inbound calls, selling services related to insurance, and ensuring customer satisfaction while meeting monthly sales targets. My role is to educate, persuade, and convert leads into successful engagements in line with campaign goals.
Key Responsibilities:
- Make outbound calls to potential customers
- Handle inbound queries with potential with professionalism and product knowledge
- Build rapport and maintain client relationships
- Update client information accurately on internal systems
- Handle objections confidently and provide relevant solutions
Education
Bachelor of ARTS - Industrial and Organisational Psychology
NELSON MANDELA UNIVERSITY
Gqeberha, Eastern Cape 02.2021 - 12.2024
Skills
- Navigation of Microsoft Office Suite
- Communication skills (Team leader for a 3rd year research proposal project60%)
- Time management and Organization
- Adaptability and Willingness to Learn
- Teamwork and Collaboration
Interests
Hobby (Reading)
I enjoying reading both fiction and non-fiction, which helps me stay focused, think critically, and communicate more effectively. This hobby has strengthened my vocabulary, improved my listening and comprehension skils, and developed my ability to empathize with different perspectives.
Timeline
Sales Agent
Outworx
05.2025 - Current
Bachelor of ARTS - Industrial and Organisational Psychology
NELSON MANDELA UNIVERSITY
02.2021 - 12.2024
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