ANELISA SITHOLE
Cape Town , willing to Relocate
Summary
Customer-focused and results-driven professional with experience in customer service, brand promotion, and sales promotion. Skilled in engaging customers, handling enquiries, promoting products, and representing brands professionally. Strong communication skills and the ability to perform effectively in fast-paced environments.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Catering Assistant
SAMSA - AFRICANA VESSEL
Cape Town
2026.02 - Current
- Assisted in food preparation and presentation for various events and functions.
- Maintained cleanliness and organization of catering equipment and supplies.
- Supported team during events by serving food and beverages to guests.
Sales Promoter
Origin 8 Marketing
2024.03 - 2025.12
- Actively promoted products to drive sales growth
- Built positive customer relationships through effective communication
- Supported marketing campaigns and promotional activities
Brand Promoter
Lee Stan Promotions
2023.07 - 2025.03
- Promoted products and services to customers
- Engaged customers to explain product features and benefits
- Increased brand awareness through professional representation
Customer Service Agent
CCI South Africa
2023.07 - 2024.01
- Assisted customers with enquiries, complaints, and service requests
- Provided accurate information and resolved issues professionally
- Maintained high customer satisfaction and service standards
- Worked collaboratively to meet performance targets
Education
120037 - Occupational Certification : Production Operator
Strategic Skills Development
2025.01 - 2025.12
Marketing Management
Coastal TVET College
Durban 2018.01 - 2020.06
Ganges Secondary School
DurbanSkills
- Customer Service & Support
- Sales & Product Promotion
- Customer Engagement
- Verbal & Written Communication
- Problem Solving
- Time Management
- Teamwork
- Conflict Resolution
- Attention to Detail
- Adaptability
Languages
English
First Language
Certification
- Computer Literacy
- National Certificate: Marketing Management
- Production Operator
- STCW Certificate
References
References available upon request.
Timeline
Catering Assistant
SAMSA - AFRICANA VESSEL
2026.02 - Current
120037 - Occupational Certification : Production Operator
Strategic Skills Development
2025.01 - 2025.12
Sales Promoter
Origin 8 Marketing
2024.03 - 2025.12
Brand Promoter
Lee Stan Promotions
2023.07 - 2025.03
Customer Service Agent
CCI South Africa
2023.07 - 2024.01
Marketing Management
Coastal TVET College
2018.01 - 2020.06
Ganges Secondary School