ANELISA LALA
Field Service Engineer
Work Preference
Summary
Medical Technologist with a Biomedical Technology degree and over 11 years of clinical laboratory experience. Enhanced lab operations for 85 healthcare facilities through quality assurance implementation and technical support, achieving 95% compliance rates and minimizing equipment downtime. Specialized in clinical analysis, microbiology, and hematology, utilizing advanced laboratory techniques to deliver accurate results while adhering to quality control protocols and regulatory compliance.
Diligent Field Service Engineer with solid background in medical technology. Known for precise diagnostic testing and quality control. Demonstrated proficiency in laboratory procedures and effective problem-solving.
Overview
2
2
Languages
11
11
Certificates
11
11
years of professional experience
Work History
MEDICAL TECHNOLOGIST
DR Esihle Nomlomo INC.
12.2022 - 05.2026
- Deliver diagnostic testing, instrument validation, and manage lab quality controls to support clinical decisions.
- Process samples on both hematology and chemistry analyzers to produce timely, accurate results for clinicians.
- Maintain and troubleshoot analyzers, validating reagents, and decreasing errors and downtime by 95%.
- IQC and EQA activities are prepared and run to guarantee ongoing compliance and improve external quality.
- Entering and reviewing results on LIS with attention to detail, aiming to lower reporting errors.
- Resolve account queries and perform manual differential counts as needed to support accurate diagnoses and billing reconciliation.
- Calibrated laboratory equipment to precise specifications for accurate analysis.
- Conducted laboratory tests under strict conditions for accurate results.
- Analyzed laboratory findings to check the accuracy of results and provide reports to healthcare practitioners.
LABORATORY ADVISOR
SEAD
05.2021 - 07.2021
- Advised 85 healthcare facilities on lab quality systems and point-of-care testing processes, improving service delivery across the Chris Hani district.
- Supported implementation of SOPs for infection control, phlebotomy, sample storage, and hazardous waste disposal, improving compliance by 95%.
- Developed and helped implement QA and EQA plans for POC sites (including rapid HIV testing), increasing external quality pass rates.
- Facilitated regular meetings between facility teams and local laboratory services to detect bottlenecks and decrease turnaround time (TAT).
- Provided technical support for stakeholder forums, leading reporting and feedback cycles that improved lab service utilization and information flow.
- Collaborated with cross-functional teams to address laboratory challenges, fostering a culture of continuous improvement.
- Implemented quality control measures that increased compliance with industry standards and reduced errors.
MEDICAL TECHNOLOGIST
NHLS Dora Nginza
01.2015 - 12.2019
- Performed clinical laboratory testing and equipment oversight, ensuring accurate and timely results that enhanced patient care.
- Operated hematology and chemistry analyzers for specimen processing, achieving consistent accuracy and meeting daily testing volume requirements.
- Prepared and ran IQC and EQA programs on schedule, maintained laboratory accreditation readiness, and improved external quality scores.
- Performed preventive maintenance and troubleshooting, reducing instrument downtime. Validated reagents and controls to ensure QA compliance.
- Entered and reviewed results in the LIS with attention to accuracy, decreasing data-entry errors.
- Managed laboratory housekeeping, stock control, and equipment upkeep to guarantee uninterrupted operations and lower supply shortages.
- Attended required training to maintain competency and implement process enhancements that reduced processing time.
Education
B-Tech - Biomedical Technology
Cape Peninsula University of Technology
Cape TownNational Diploma - Biomedical Technology
Nelson Mandela Metropolitan University
Port Elizabeth12-2011
Skills
Point-of-care testing
Safety and compliance
Clinical diagnostics methods
Medical equipment systems
Laboratory information systems
Quality assurance systems
Technical troubleshooting
Data Analysis
Technical Documentation
Complex Problem-solving
Client communication
Instrumentation calibration
Certification
NATIONAL DIPLOMA IN BIOMEDICAL TECHNOLOGY
LANGUAGES
English (C2 Proficiency)
IsiXhosa (C2 Proficiency)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
MEDICAL TECHNOLOGIST
DR Esihle Nomlomo INC.
12.2022 - 05.2026
LABORATORY ADVISOR
SEAD
05.2021 - 07.2021
MEDICAL TECHNOLOGIST
NHLS Dora Nginza
01.2015 - 12.2019
National Diploma - Biomedical Technology
Nelson Mandela Metropolitan University
B-Tech - Biomedical Technology
Cape Peninsula University of Technology
DRIVING LICENCE
Category B+E, Category B auto