Anele Teresa Matota
Port Elizabeth
Summary
Experienced professional with over 20 years in construction, commercial banking, rural development, development funding, enterprise development, and local economic development. Proven expertise in strategic leadership, business finance management, project management, and stakeholder engagement. Adept at navigating public service regulatory frameworks, facilitating innovative solutions, and driving revenue generation initiatives. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
21
21
years of professional experience
Work History
Manager: Non-Tariff Revenue
Transnet National Ports Authority
12.2022 - Current
- Development and Implementation of a Non-Tariff Projects Strategy
- Keeping abreast and continuous assessment of trends in the global market to develop and implement income-generating initiatives
- Management of strategic relationships
- management of budget through financial modelling and analysis, analysis of project plan for the determination of financial requirements
- Representation of the organisation in various stakeholder engagements and management of governance and reporting
- Compilation of position papers, presentations and development and review of business processes
- Facilitate successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members
Administrative Head
Kula Investment Group
04.2016 - 04.2022
- Improve office efficiency by streamlining administrative processes and implementing time-saving strategies.
- Assisted executive team members with managing schedules, allowing them to focus on high-level tasks more efficiently.
- Reduced expenses by negotiating contracts with suppliers and consolidating services when possible.
- Planned and coordinated administrative procedures and systems to devise ways to streamline processes.
- Maintain accurate records of company policies and procedures, ensuring compliance with relevant regulations.
- Negotiate with external suppliers and vendors to secure best service deals.
- Evaluate employee performance regularly to identify areas for improvement or professional development opportunities.
Mentor (6-month contract)
Small Enterprise Finance Agency (SEFA)
07.2014 - 12.2014
- Enhanced mentee performance by providing personalized guidance and support.
- Conduct financial analysis and due diligence
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- business development, application processing, presentation of applications to the credit committee.
Relationship Executive (Commercial and Mid-Corp)
ABSA BANK
06.2013 - 04.2014
- Manage diverse portfolio of clients, ensuring their financial goals are met or exceeded through personalized recommendations and solutions
- Business Development. analysis of financial statements and prepare facility applications.
- Enhance client relationships by consistently providing exceptional service and promptly addressing concerns.
- Contribute to the growth of the business by identifying new opportunities and potential clients through market research.
- Collaborate with cross-functional teams to develop strategies for improving customer experience and increasing retention rates.
- Develop strong rapport with clients by maintaining regular communication, providing updates on relevant industry trends, and offering proactive advice.
- Streamline internal processes to increase efficiency in managing client accounts, resulting in improved customer satisfaction rates.
- Coordination with various departments to resolve complex client issues quickly and effectively, demonstrating excellent problem-solving skills.
- Participated in networking events and industry conferences to expand professional connections and stay current on market trends.
Transactional Banker Public Sector Banking
ABSA BANK
06.2012 - 05.2013
- Increase client satisfaction by providing tailored financial advice and personalized banking solutions.
- Strengthen customer relationships through attentive service and prompt resolution of inquiries.
- Enhance bank profitability by effectively cross-selling various financial products and services.
- Streamline operations, implementing efficient processes to improve overall productivity and performance.
- Maintain strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Develop comprehensive financial plans to help clients achieve their short-term and long-term goals.
- Deliver exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
Field Officer
SMALL ENTERPRISE FINANCE AGENCY
08.2011 - 05.2012
- Process business loan applications for government and private tenders.
- Improve field operations efficiency by implementing innovative data collection and reporting techniques.
- Develop strong relationships with stakeholders, fostering trust and open lines of communication during site visits and meetings.
- Expedite decision-making processes by presenting comprehensive reports containing vital field insights to senior leadership teams regularly.
- Enhanced team collaboration through regular communication, training sessions, and joint project initiatives.
Small Business Services Manager
NEDBANK
04.2010 - 08.2011
- Manage small business client portfolio and provide financial solutions.
- Develop strong relationships with key clients, ensuring long-term partnerships and repeat business opportunities.
- Act as a liaison between clients and internal teams during project execution phases guaranteeing clear communication lines were open throughout entire project lifecycles.
- Introduce process improvements that lead to faster resolution times for customer issues without sacrificing quality or attention to detail.
- Initiate cross-functional team collaborations to address complex customer challenges efficiently while fostering a collaborative working culture within the organization.
- Oversee budgeting and financial planning for service department, achieving cost savings through streamlined operations and optimized resource utilization.
Team Leader Client Management
NEDBANK
11.2008 - 03.2009
- Direct bank procedures and motivate the sales team.
- Supervise team members to confirm compliance with set procedures and quality requirements.
- Monitor team performance and provide constructive feedback to increase productivity and maintain quality standards.
- Build strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empower team members by delegating responsibilities according to individual strengths and areas of expertise.
Banker
NEDBANK
08.2007 - 11.2008
- Provide product solutions and maintain client relationships.
- Assist customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Develop and maintain strong customer relationships, providing exceptional service and advice.
- Maintain strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Deliver exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Educate customers on features and benefits of banking products and services.
Accounting Specialist
FIRST NATIONAL BANK
02.2003 - 08.2007
- Cash Management and journal processing.
- Support month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
- Apply proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Reconcile account information and report figures in general ledger by comparing to bank account statement each month.
- Improve financial accuracy by performing detailed account reconciliations and resolving discrepancies.
Education
MPhil in Inclusive Innovation - Graduate School of Business
University of Cape Town
Cape Town, South Africa01.2026
Postgraduate Diploma in Business Administration - Business Administration
Nelson Mandela University
Port Elizabeth, South Africa12.2017
National Diploma in Internal Auditing - Internal Auditing
Walter Sisulu University
Queenstown12.2000
Skills
- Leadership: Strategic planning, project management, team leadership
- Communication: Verbal and written, presentation skills
- Financial Management: Business finance, bookkeeping, financial analysis
- Project Management: Advanced project management, financial modelling
- Technology: Microsoft Office, Pastel Accounting, Sage One, various banking platforms
- Interpersonal: Customer service, conflict management, team collaboration
- Team Leadership
- Verbal and written communication
- Strategic Planning
- Operations Management
- Project Management
- Cross-Functional Teamwork
Trainingandaffiliations
- Advanced Project Management, University of Cape Town (2023)
- Financial Modelling and Analysis, University of Cape Town (2023)
- Certified Financial Accountant, Institute of Bookkeepers
- Registered with the Institute of Advanced Project Management
Timeline
Manager: Non-Tariff Revenue
Transnet National Ports Authority
12.2022 - Current
Administrative Head
Kula Investment Group
04.2016 - 04.2022
Mentor (6-month contract)
Small Enterprise Finance Agency (SEFA)
07.2014 - 12.2014
Relationship Executive (Commercial and Mid-Corp)
ABSA BANK
06.2013 - 04.2014
Transactional Banker Public Sector Banking
ABSA BANK
06.2012 - 05.2013
Field Officer
SMALL ENTERPRISE FINANCE AGENCY
08.2011 - 05.2012
Small Business Services Manager
NEDBANK
04.2010 - 08.2011
Team Leader Client Management
NEDBANK
11.2008 - 03.2009
Banker
NEDBANK
08.2007 - 11.2008
Accounting Specialist
FIRST NATIONAL BANK
02.2003 - 08.2007
MPhil in Inclusive Innovation - Graduate School of Business
University of Cape Town
Postgraduate Diploma in Business Administration - Business Administration
Nelson Mandela University
National Diploma in Internal Auditing - Internal Auditing
Walter Sisulu University
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