Anele Penelop Dlamini
Umlazi
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Cashier
Shoprite
04.2023 - 03.2025
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service
Talksure
06.2020 - 11.2022
- Delivered exceptional customer service by warmly greeting customers and addressing inquiries.
- Resolved issues promptly and professionally to maintain high satisfaction levels.
- Enhanced order fulfillment processes for improved speed and efficiency.
- Provided thorough support to clients, promoting a positive experience throughout interactions.
- Provided exceptional customer service, resolving concerns promptly and professionally.
Cashier
Pie City (Mega City)
05.2017 - 06.2018
- Baking, Stock taking and keeping Restaurant clean
- Reason for Leaving: I want a new challenge, I have learnt a lot in the kitchen
Education
Certificate - Health and safe
SSG Security and Cleaning Services
01.2019
Higher Certificate - Adult Basic Education & Training
Unisa
01.2018
Grade 12 - IsiZulu, English, History, Life Orientation, Economics, Business Studies
Velabahleke High School
01.2014
Skills
Resilience under pressure
References
Shoprite Rose Nombewu
Controller
063 868 6015
Talksure Pearl Mbatha
Manager
081 527 8522
Pie city Abdul Milanzi
Manager
061 443 2161
ATTITUDED AND VALUES
I am approachable, responsible, polite, respectful, and patient and passionate with dealing or working with people
Timeline
Cashier
Shoprite
04.2023 - 03.2025
Customer Service
Talksure
06.2020 - 11.2022
Cashier
Pie City (Mega City)
05.2017 - 06.2018
Certificate - Health and safe
SSG Security and Cleaning Services
Higher Certificate - Adult Basic Education & Training
Unisa
Grade 12 - IsiZulu, English, History, Life Orientation, Economics, Business Studies
Velabahleke High School