Andy Makwena
Sales
Odendaalsrus
Summary
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities. Dynamic Sales with 23 years of experience providing high level of customer service while increasing revenues. Successful at leveraging sales technologies, software and CRM data to identify, analyze and act upon leads, opportunities and sales funnels. Personable communicator focused on exceeding client expectations.
Overview
23
23
years of professional experience
Work History
Sales Executive
Morgan Nissan Group
Welkom, South Africa
06.2023 - Current
- Led successful product launches, increasing brand awareness and market share.
- Collaborated with cross-functional teams to create engaging marketing materials that resonated with target audiences.
- Established strong relationships with key clients, resulting in repeat business and increased customer satisfaction.
- Met existing customers to review current services and expand sales opportunities.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Executive
Garden City Motors Welkom
Welkom, South Africa
03.2022 - 06.2023
- Led successful product launches, increasing brand awareness and market share.
- Drove brand recognition by establishing a consistent visual identity across all print and digital collateral materials.
- Increased sales revenue by developing and implementing strategic marketing plans.
- Developed, maintained and utilized diverse client base.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Kept detailed records of daily activities through online customer database.
Sales Executive
Morgan Nissan Group
Welkom, South Africa
02.2017 - 02.2022
- Led successful product launches, increasing brand awareness and market share.
- Streamlined internal processes for improved team efficiency and productivity.
- Increased sales revenue by developing and implementing strategic marketing plans.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Generated advertising brochure for vendor use.
- Informed customers of promotions to increase sales productivity and volume.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Banker
Standard Bank Group
Kroonstad
05.2001 - 10.2015
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Optimized resource allocation, strategically assigning tasks based on individual strengths and workload capacity for maximum efficiency.
- Leveraged advanced analytical tools to assess portfolio performance, making informed recommendations for adjustments as needed.
- Enhanced bank profitability by effectively cross-selling various financial products and services.
- Streamlined internal processes for improved efficiency, leading to faster transaction processing times and higher customer satisfaction levels.
- Managed multiple customer accounts efficiently, ensuring accurate record-keeping and timely resolution of issues.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Analyzed customers' financial information to deliver personalized account guidance.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
- Greeted customers and delivered information about new account processes.
- Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
- Verified customer identity and reviewed documentation for accuracy.
- Monitored accuracy of customer information in system.
Education
High School Diploma -
Brent Park Secondary School
Kroonstad, South Africa 04.2001 -
Skills
Business development and planning
Lead prospecting
Sales funnel management
Business Networking
Cold-calling
New market penetration
Upselling expertise
Sales Team Leadership
Sales strategy
Sales Forecasting
Competitor Analysis
Customer Service
Team Leadership
Building Customer Loyalty
Professionalism
Friendly and Helpful
Honest and Dependable
Continuous Improvement
Product and Service Sales
Creative Thinking
Additional Information
Standard Bank Reference:
Standard Bank Kroonstad
Elsabe Pretorius ( Branch Team Leader )
Garden City Motors Group Reference:
Garden City Motors Welkom
Gustav Rossouw ( Dealer Principal )
Morgan Nissan Group Reference:
Morgan Nissan Welkom
Dewet Greyling ( Dealer Principal )
Timeline
Sales Executive
Morgan Nissan Group
06.2023 - Current
Sales Executive
Garden City Motors Welkom
03.2022 - 06.2023
Sales Executive
Morgan Nissan Group
02.2017 - 02.2022
Banker
Standard Bank Group
05.2001 - 10.2015
High School Diploma -
Brent Park Secondary School
04.2001 -