I am a dynamic Relationship Manager with a proven track record at Standard Bank, excelling in client relationship management and service excellence. I’ve successfully grown and maintained a diverse client portfolio by delivering tailored financial solutions that enhance customer satisfaction. Skilled in stakeholder engagement and problem-solving, I consistently exceed expectations and drive business growth through strategic networking and mentorship.
With 35 years of comprehensive experience in the banking industry, I bring a wealth of expertise developed across multiple departments. Over the past 20 years, I’ve specialised in Private Banking, mastering the art of handling complex client needs and resolving complaints with professionalism and care. Known for my friendly disposition and collaborative mindset, I thrive in team-oriented environments and am committed to delivering outstanding results. My unwavering work ethic and deep understanding of the financial sector make me a valuable contributor to any high-performing team.
Client relationship management
Skilled in English and Afrikaans communication
Stakeholder engagement
Service excellence
Clear interpersonal communication
Client interaction expertise
Problem-solving expertise
Customer portfolio management