SAP, Windows , excel, power point
Andries Kunder Klaassen
Regional Manager MDD
Durban (KZN,South Africa
Summary
Forward-thinking Regional Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage 25 years of retail and 2 years of regional manager progressive retail experience to positively impact business operations.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Enterprising Regional Managers successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
25
25
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Regional Manager
MDD(Game)
Durban, South Africa
08.2014 - Current
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Spearheaded routine operations and special program initiatives for regional group.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
- Defined locations, dealers and investors to drive product sales and foster brand expansion.
- Developed promotional plans to complement national sales initiatives.
- Boosted brand growth by devising strategic network and marketing tactics.
- Improved customer experience by creating custom showrooms across retail locations.
- Attracted new clientele and developed customer relationships by hosting product-focused events.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Reduced turnover [Number]% by enhancing training, motivation and engagement strategies with all employees.
- Modernized over [Number] facilities by implementing national facility enhancement programs.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Targeted prospects in other territories through careful research of competitor products, services and trends.
- Identified above-average stores for acquisition of under-performing stores, and implemented change management and network restructuring strategies.
- Launched over new locations through effective management of property acquisitions and construction and financial planning.
- Achieved retail market share goals by developing and executing dealer event-oriented marketing promotions.
- Elevated market penetration to generate in gross annual revenue from sales.
- Elevated market penetration to generate in gross annual revenue from sales.
- Launched over new locations through effective management of property acquisitions and construction and financial planning.
- Launched over [Number] new locations through effective management of property acquisitions and construction and financial planning.
- Elevated market penetration to generate $[Amount] in gross annual revenue from [Product or Service] sales.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Spearheaded market expansion plans for senior leadership.
- Developed vendor network of contacts to drive down costs and increase revenues.
- Developed brand expansion initiatives across sales, marketing and advertising campaigns.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Held meetings with director to identify techniques to overcome sales obstacles.
- Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
- Engineered effective inventory management strategies and loss prevention initiatives to keep shrink below [Number]%.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Grew market share by building strong vendor network and customer-oriented retail store and services.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Managed and motivated sales team to increase revenue [Number]% .
- Established and maintained operational standards for [Number] locations.
Education
High School Diploma -
Oos Moot High School
Pretoria 01.1992 - 12.1996
Skills
Staff recruiting
Vendor management
Sales expertise
Business recordkeeping
Personnel management
Product and service sales
Goals and performance
Operational Oversight
Database Management
Staff Management
Strategic planning
Systems and software programs
Operations
Sales Development
Territory Management
Commercial awareness
Financial Management
Project Management
Business planning
Budgeting
Business administration
Operations management
Business Development
Negotiation
Contract Management
Leadership skills
Business development and planning
Marketing campaigns
Accomplishments
- Achieved 3 stores closures by completing in limited time line with accuracy and efficiency.
- Achieved new store concept by completing 13 stores in 3 months with accuracy and efficiency, by remodeling and sifting entire stores around at a minimum cost and maximum result
- Documented and resolved under performing Store Managers Performance Improvement Posses which led to a higher performing motivated store managers , this let to increase of productivity and provability .
- Collaborated with team of 120 team members to successfully close close 3 non performing stores and all team members retrained the jobs .
- Collaborated with team of +- 2000 team members in revamping 13 stores in just 3 months , by me leading and coordinating setting time line in place and planning to archiving the required outcome
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Software
Timeline
Regional Manager
MDD(Game)
08.2014 - Current
High School Diploma -
Oos Moot High School
01.1992 - 12.1996