Summary
Overview
Work History
Education
Skills
Personality Attributes Knowledge And Skills
Home Address
Contact Number - Mobile
Criminal Record
Health
Languages
Duties And Responsibilities
Personal Information
Languages
Timeline
Generic
Andries Erwee

Andries Erwee

Kempton Park

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service.

Overview

28
28
years of professional experience

Work History

Tracking (trucks), Debriefing

Barnes Fencing Industries
Kempton Park
10.2024 - Current
  • Company Overview: Operations
  • Loading of trips into Digiweb Tracking system and Excel manual sheets
  • Constantly updating system with driver updates on timing of deliveries, fuel usage, truck camera function updates, kilometers traveled daily updates, driver welfare checks
  • Finalising trip reports after deliveries, costs and loss investigation reporting
  • Operations
  • Updated and maintained databases with current information.
  • Managed household errands and other essential duties.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Achieved cost-savings by developing functional solutions to problems.
  • Completed day-to-day duties accurately and efficiently.

Operations Manager

GP Retail Operations
Kempton Park
11.2022 - 03.2023
  • Company Overview: Outsourced staffing solutions
  • Microsoft Excel/Outlook basic knowledge and experience
  • Servicing client with staffing solutions
  • Running of the daily operations
  • Appointing of new employees
  • Daily briefings with team leaders on duty
  • Weekly progress and performance reports
  • Monthly progress and performance reports
  • Daily operational meetings
  • Liasing with client in regards to operational changes and planning
  • Outsourced Staffing Solutions
  • Checkers/Verifiers
  • Pickers
  • Forklift drivers
  • Supervisors
  • 24 hours a day, 365 days a year shifts
  • Constant operational updates
  • Daily operations meetings with clients
  • Rostering of shifts
  • Daily follow up on shift regulations and performance
  • ERS automated clock system checks programming of shifts
  • Drawing reports from ERS system for shift reports
  • ERS loading of new employees
  • Progressive disciplinary processes
  • Uniform planning
  • Pay queries
  • Weekly and monthly staffing reports
  • Leave planning
  • Training to administrators
  • Counseling of employees
  • Overseeing +- 700 employees at 3 warehouses (Pep and Pepcore)
  • Management of housekeeping, building operations and maintenance
  • Oversee and ensure that the terms and conditions of the service contracts and facility standards for operations and maintenance, including preventative maintenance schedules for building equipment are adhered to
  • Coordinate job responsibilities with Facilities Management team members and Security Officers
  • Receive and attend to all facilities related issues in an organized, communicative and transparent manner
  • Provide status and follow-up documentation to senior management
  • Project management
  • Responsible for admin
  • Tasks including procurement of certain non-facilities related goods and services; recruitment of staff and contract management
  • Outsourced staffing solutions
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Collaborated with team leaders on quality audits.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Built strong operational teams to meet process and production demands.
  • Measured and reviewed performance via KPIs and metrics.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Addressed customer concerns with suitable solutions.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Enforced federal, state, local and company rules for safety and operations.
  • Guided employees on understanding and meeting changing customer needs and expectations.

Planner, Sales, Quotes, Customer service, Deliveries, Booking of Stock for remote deliveries

Craft Pipes
02.2021 - 11.2022
  • Microsoft Excel/Outlook basic knowledge and experience
  • Building of plumbing pipe light fittings, shelving, alcohol dispensers, bar shelving
  • Preparing and spraypainting of completed products
  • Designing of new products
  • Delivery of products
  • Installing of products
  • Sourcing rare materials
  • Price reduction discussions with providers
  • Production planning
  • Courier pick up and delivery planning
  • Customer services
  • Quotes
  • Supervising of staff
  • Handling all complaints and queries
  • Project management

Contractual site manager

Revive C.S.
Kempton Park
05.2022 - 07.2022
  • Microsoft Excel/Outlook basic knowledge and experience
  • Staff transport
  • Pricing, Planning and collecting building materials
  • Dealing with our clients
  • Supervising jobs and staff
  • Small scale demolition
  • Plumbing fixes
  • Rubble removal
  • Cement mixing
  • Ensure that maintenance work is completed within set timelines and requirements
  • Ensure that all contractors adhere to Health and Safety policies and procedures
  • Reviewed project plans regularly to ensure deadlines are met on time.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Modified plans in response to delays, bad weather or construction site emergencies.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Managed daily operations of the site, including staff and contractors.
  • Developed and maintained strong relationships with clients, ensuring satisfaction and fostering repeat business.
  • Implemented innovative construction methods and technologies to enhance efficiency.
  • Conducted quality control inspections to uphold high standards of workmanship.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Complied with operational standards and OSHA regulations.
  • Assigned work and monitored performance of project personnel.
  • Inspected and evaluated physical condition of establishment to comply with safety, quality and service requirements.
  • Coordinated with utility companies for necessary site services and infrastructure.
  • Collaborated with vendors for procurement of materials needed for projects.
  • Reviewed completed work to verify consistency, quality, and conformance.

Team Leader SAA Customer Services

South African Airways
Kempton Park
09.1998 - 08.2020
  • Microsoft Excel/Outlook basic knowledge and experience
  • Rostering of staff for client airlines, controlling flights and irregular operations
  • Rostering of daily SAA flights operations
  • Co - ordinating training in SAA operations on shift
  • Communicating with service providers for daily operations
  • Time management of staff including roster times and curbing of over time
  • Discipline of staff
  • PTS (precision time schedule) for departures and arrivals of Client Airlines and SAA daily flights
  • Disciplinary officer in hearings
  • Daily staff briefing for operations
  • Keeping up of company standards e.g
  • Safety and health rules and regulation towards staff and towards passengers
  • Performance management of staff, self and operations
  • Counselling of staff members
  • Communicating between different sections to minimise delays and maximising profitability
  • Rostering of staff for operations as well as developmental courses
  • Planning of operations
  • Planning of IROPS Irregular operations)
  • Disciplinary hearings
  • Coaching
  • Leave planning
  • Acting as manager on a regular basis
  • Ensured compliance with all safety regulations in the workplace.
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Delegated daily tasks to team members to optimize group productivity.
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Assigned projects and distributed tasks to team members as per area of expertise.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Monitored team workload to prevent burnout and ensure equitable task distribution.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Facilitated team meetings to discuss targets, strategies, and address any issues.
  • Established clear team goals aligned with company objectives, tracking progress regularly.

Contract

Standard Bank Stationery Centre/Warehouse
07.1997 - 11.1997

Education

Grade 12 - Maths, Science, Biology, English, Afrikaans, Geography

Hoërskool Birchleigh
01.1996

Skills

  • Database management
  • Customer engagement
  • Operational planning
  • Performance reporting
  • Problem solving
  • Effective communication
  • Inventory management
  • Safety compliance
  • Customer relations
  • Multitasking
  • Dependable and responsible
  • Active listening
  • Recordkeeping
  • Decision-making

Personality Attributes Knowledge And Skills

  • On time
  • Used to shift environment
  • Knowledgeable of each of the company product and standards I was employed by
  • On time for work
  • Always available
  • Good communication skills
  • Well trained and experienced in airport operations
  • Keen to learn
  • Empathetic towards customers and staff
  • Strict but lenient where necessary
  • Strict on safety and security rules and regulations
  • A good listener
  • A fair team leader
  • Open minded
  • Disciplined
  • Basic motor vehicle engine repairs
  • Working in my vegetable garden
  • Planning on getting self-sustaining with regards to vegetables, eggs, chickens and eco-friendly power solution
  • Self-sustaining home repairs
  • Planning on becoming an amateur Boerboel breeder
  • Craft market fair stall sales

Home Address

10 Camwood Street, Kempton Park, Gauteng, 1619

Contact Number - Mobile

0635261547

Criminal Record

None

Health

Excellent

Languages

  • English
  • Afrikaans

Duties And Responsibilities

· Loading of trips into Digiweb Tracking system and Excel manual sheets

· Constantly updating system with driver updates on timing of deliveries, fuel usage, truck camera function updates, kilometers travelled daily updates, driver welfare checks

·  Finalising trip reports after deliveries, costs and loss investigation reporting

·  Microsoft Excel/Outlook basic knowledge and experience, Servicing client with staffing solutions

· Running of the daily operations

· Appointing of new employees

·  Daily briefings with team leaders on duty, Weekly progress and performance reports

·  Monthly progress and performance reports

·  Daily operational meetings

·  Liasing with client in regards to operational changes and planning

· Outsourced Staffing Solutions, Checkers/Verifiers, Pickers, Forklift drivers, Supervisors, 24 hours a day, 365 days a year shifts

· Constant operational updates, Daily operations meetings with clients, Rostering of shifts, Daily follow up on shift regulations and performance

·  ERS automated clock system checks programming of shifts

·  Drawing reports from ERS system for shift reports

·  ERS loading of new employees, Progressive disciplinary processes

· Uniform planning

·  Pay queries

·  Weekly and monthly staffing reports

·  Leave planning

·  Training to administrator/ assistant

·  Counseling of employees

·  Overseeing +- 700 employees at 3 warehouses (Pep and Pepcore), Management of housekeeping, building operations and maintenance

·  Oversee and ensure that the terms and conditions of the service contracts and facility standards for operations and maintenance, including preventative maintenance schedules for building equipment are adhered to

· Coordinate job responsibilities with Facilities Management team members and Security Officers

·  Receive and attend to all facilities related issues in an organized, communicative and transparent manner

· Provide status and follow-up documentation to senior management

· Responsible for admin. tasks including procurement of certain non-facilities related goods and services; recruitment of staff and contract management

· Microsoft Excel/Outlook basic knowledge and experience

·  Building of plumbing pipe light fittings, shelving, alcohol dispensers, bar shelving, Preparing and spraypainting of completed products, Designing of new products, Delivery of products, Installing of products, Sourcing rare materials, Price reduction discussions with providers, Production planning, Courier pick up and delivery planning, Customer services, Quotes, Supervising of staff, Handling all complaints and queries

· Staff transport, Pricing, Planning and collecting building materials, Dealing with our clients

·  Supervising jobs and staff, Small scale demolition, Plumbing fixes, Rubble removal, Cement mixing, Ensure that maintenance work is completed within set timelines and requirements, Ensure that all contractors adhere to Health and Safety policies and procedures

·  Rostering of staff for client airlines, controlling operqtions

·  Communicating with service providers for daily operations

·  Time management of staff including roster times and curbing of over time

·  Discipline of staff., PTS (precision time schedule) for departures and arrivals of Client Airlines and SAA daily flights, Disciplinary officer in hearings., Daily staff briefing for operations., Keeping up of company standards e.g. safety and health rules and regulation towards staff and towards passengers., Performance management of staff, self and operations

·  Counselling of staff members., Communicating between different sections to minimise delays and maximising profitability., Rostering of staff for operations as well as developmental courses.

· Planning of operations, Planning of IROPS (Irregular operations), Disciplinary hearings, Coaching, Leave planning, Acting as manager on a regular basis

Personal Information

  • ID Number: 7803285234084
  • Date of Birth: 03/28/78
  • Gender: Male
  • Nationality: South-African
  • Driving License: EB (code 08)

Languages

Afrikaans
First Language
English
Advanced
C1

Timeline

Tracking (trucks), Debriefing

Barnes Fencing Industries
10.2024 - Current

Operations Manager

GP Retail Operations
11.2022 - 03.2023

Contractual site manager

Revive C.S.
05.2022 - 07.2022

Planner, Sales, Quotes, Customer service, Deliveries, Booking of Stock for remote deliveries

Craft Pipes
02.2021 - 11.2022

Team Leader SAA Customer Services

South African Airways
09.1998 - 08.2020

Contract

Standard Bank Stationery Centre/Warehouse
07.1997 - 11.1997

Grade 12 - Maths, Science, Biology, English, Afrikaans, Geography

Hoërskool Birchleigh
Andries Erwee