Summary
Overview
Work History
Education
Skills
Timeline
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Andrieo Kannemeyer

Johannesburg

Summary

Proven track record in enhancing customer loyalty and streamlining operations, notably at SoloStar Fly.Cool. Expert in problem-solving and active listening, I significantly improved customer satisfaction and operational efficiency. Skilled in customer service and time management, my approach has consistently resulted in positive outcomes and heightened company reputation.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

SoloStar Fly.Cool
06.2022 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Store Supervisor

Frasers
07.2017 - 06.2022
  • Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.

Customer Service Representative

House of Graduates
02.2017 - 06.2017

Answering of Calls when student contact to hire Graduation Gowns


Helping Student get their Sizes in the gowns

Cashier

Meat and Veg
01.2016 - 12.2016
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Pearston Secondary School
Pearston
04.2001 -

Skills

Customer Service

Timeline

Customer Service Representative

SoloStar Fly.Cool
06.2022 - Current

Store Supervisor

Frasers
07.2017 - 06.2022

Customer Service Representative

House of Graduates
02.2017 - 06.2017

Cashier

Meat and Veg
01.2016 - 12.2016

High School Diploma -

Pearston Secondary School
04.2001 -
Andrieo Kannemeyer