Andrew Tinashe Chidziya
Sommelier
Rustenburg
Summary
Adept Sommelier with a proven track record at Princess Cruises Lines, enhancing customer satisfaction through expert wine pairings and innovative promotional strategies. Skilled in cellar management and staff training, I significantly increased business while fostering strong relationships. My approach blends meticulous inventory control with dynamic salesmanship, ensuring a diverse and appealing wine selection.
Hardworking Sommelier skilled in sales, communication and organization. Experienced at building customer base and improving overall wine offerings. Committed to food and beverage safety.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Sommelier
Princess Cruises Lines
Hamilton
01.2022 - 11.2024
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
- Oversaw successful bar service and operations to handle as many as 4000 guests per day.
- Studied about vineyards around world to discover obscure vintages and varieties and better understand global winemaking process.
- Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
- Set up wine tastings to bring in business and promote special offerings.
- Represented establishment professionally with guests and earned consistent repeat and referral business.
- Managed cellar and beverage storage maintenance to prevent inventory spoilage.
- Inventoried bar supplies regularly to quickly identify supply shortages and detect problems such as theft.
- Implemented new promotional strategies, dramatically increasing business.
- Developed and maintained an extensive wine list, catering to varied tastes and price points for optimal selection.
- Assisted with marketing efforts by creating engaging content highlighting new wines or promotions for social media platforms.
- Enhanced customer satisfaction by recommending and pairing wines with menu items based on individual preferences.
- Kept current on industry trends and market fluctuations through continuous education and networking opportunities.
- Collaborated with chefs and kitchen staff to create harmonious pairings for special events and tasting menus.
- Organized exclusive wine tastings and events for VIP clients, fostering strong relationships and repeat business.
- Implemented effective cost control measures, resulting in reduced waste while maintaining the highest quality standards.
Assistant Sommelier
De Grendel Wine Estate & Restaurant
Cape Town
06.2018 - 11.2020
- Elevated dining experience offered at the establishment by introducing innovative ideas such as themed tasting nights or limited-time promotions featuring unique wines.
- Contributed to positive guest experiences by addressing concerns or complaints promptly and professionally.
- Enhanced customer satisfaction by providing impeccable wine recommendations tailored to individual preferences and meal choices.
- Maintained a clean and organized wine cellar, adhering to proper storage conditions to preserve the quality and integrity of each bottle.
- Conducted comprehensive wine tastings for guests, educating them on various regions, producers, and varietals.
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Facilitated successful wine events by coordinating logistics such as guest lists, invitations, catering arrangements, and marketing efforts.
Education
No Degree - Sommelier Level 2
Wine & Spirit Education Trust
United Kingdom 10.2023 - 05.2024
Skills
Cellar management
Certification
Food & Beverage Certificate
Gymimg
On my my free time i enjoy visiting the gym area just to keep my body in shape and health wise.
After long stressful shifts i prefer going to the gym to relax my mind and it really helps my mind.
Timeline
No Degree - Sommelier Level 2
Wine & Spirit Education Trust
10.2023 - 05.2024
Sommelier
Princess Cruises Lines
01.2022 - 11.2024
Assistant Sommelier
De Grendel Wine Estate & Restaurant
06.2018 - 11.2020
Food & Beverage Certificate
02-2015
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