Andrew Finlay Patterson
Business Risk Executive
Johannesburg
Summary
Accomplished and quality-focused Senior Leader with extensive experience in the overall management and direction of Non-Financial & Operational Risk mitigation throughout the European and South African banking and financial services industries. Proven track record in spearheading business risk and control management programs, developing control design, test, and walkthrough for high-profile organisations including Standard Bank and JP Morgan. Driver of profitable growth by improving risk management for IT, governance, and service delivery, strengthening controls, developing strategy and policies, setting risk appetite, and fostering awareness on the criticality of ORM. Collaborative leader, developing staff competencies, building relationship with cross-functional teams, and increasing engagement of the Board, executive team, and key stakeholders.
Overview
26
26
years of professional experience
10
10
years of post-secondary education
5
5
Certificates
2
2
Languages
Work History
Executive Head of Non-Financial Risk
Standard Bank
Johannesburg
09.2014 - Current
- Financial Risk, CIB TPS and Financial Crime, Develop a business-wide Non- Financial Risk management processes, strategy, and framework for TPS globally, providing strategic direction, overseeing project implementation, and influencing product expansion
- Drive business growth by collaborating with external assurance partners, peers, and regulatory bodies, aligning procedures with priorities, managing the risk control agenda and sharing best practices across operational risks
- Maximise organisational performance by optimising staff potential, increasing competencies, providing learning opportunities, and boosting morale
- Partner with Standard Bank Risk Executive, identifying vulnerabilities, determining gaps, creating robust approaches, and re-engineering processes for productivity improvements
- Key Achievements:
- Lead a team to re-program Non-Financial Risk identification through an Agile framework and program approach, to quickly deliver on Top Risk and Risk Culture changes within the TPS business units
- Developed new fraud risk detection capabilities and framework, steering an aggressive agenda and enhancing the SARB operational risk mandate to enhance client experience across SA and African Regions
- Re-scoped and led the 2021/2 Non-Financial Risk Strategic objectives, integrating product development, core operations, and technology to align initiatives with the bank's strategy
- Exceeded client expectations by obtaining positive feedback through the annual Business Partnership Survey in 2016/17/18 and 2020 maintaining the engagement of business partners and sustaining relationships
- Maintained the 15% capital benefit of the bank by leading the CIB AMA Capital Allocation requirements, including information risk awareness and Group assessment, attaining audit success in 2015
- Reduced SARB ICAAP Operational Risk Scalar from 20% to 6% in December 2017/18, guiding processes, providing strategic leadership, and restructuring procedures to minimise vulnerabilities
- Provide strategic senior leadership and direction to one of the largest banks in the world and the leading global financial services firm.
VP, OVERSIGHT & CONTROL MANAGER
GERMANY & NORWAY
Frankfurt
08.2006 - 08.2014
- Directed all the risk control strategy across Germany and Norway, driving the Operational Risk Agenda, institutionalizing monitoring tools, and maximizing staff awareness
- Conducted Risk Identification assessments and 2nd Line Risk Reviews, identifying a significant impact on the short-term success of risk control in a product line and long-term effect for the company and resolving all local regulatory issues on a timely manner
- Led the Reporting & Governance requirements across the location, going into the senior oversight committee's and Board meetings
- Key Achievements:
- Attained German MaRisk (Minimum Requirements for Risk Management) compliance by defining the operational risk governance and policy standards across legal entities, identifying needs, evaluating processes, and establishing an assessment matrix
- Implemented the operational risk profile and ratings, risk capacity, and stress testing model to examine systems, initialising initiatives to monitor risk level and improve approaches
- Introduced a new fraud risk assessment to maximise controls, minimise losses, and ensure compliance with regulatory requirements
- Designed an outsourcing/offshoring control governance in a hub/spoke model for Germany, setting standards, developing thresholds, establishing QA/QC, and assessing performance to maximise the benefits of relationships
- Restructured a location recovery model from "cold site" to partial "hot site" for handover and remote connectivity, controlling transaction log maintenance and optimising back-ups.
TECHNICAL SITE MANAGER
JPMorgan AG
FRANKFURT
08.2004 - 08.2006
- Managed all the technology infrastructure in Frankfurt, guaranteeing the stable operations of IT assets.
- Directed incident resolution and IT changes, ensuring standard processes, patching compliance and maintaining infrastructure resilience.
- Evaluated quality assurance, service, and compliance by collecting business needs, identifying improvement opportunities, enhancing risk mitigation, and deploying best practices and solutions.
- Produced key reports for local and regional requirements, including event management, health check, heat map, server threshold, virus alert, and backup, coordinating effect to activities and general operations.
- Key Achievements:
- Successfully established a service improvement program, collaborating with the incumbent service delivery vendor to maximise operational capacity while increasing resource efficiencies.
Head of IT and Implementation Project Manager/Project Manager
BT Ignite Europe and France Telecom, Prime Carrier Ltd
12.2000 - 01.2002
- Delivered on high value Telecom project solutions, enabling savings by carrier cost savings to several of Europe's and the UK's primary communication vendors.
- Met project deadlines while delivering on client expectations
Senior Customer
Solutions Limited, Minacom Solutions Limited
London
11.1999 - 11.2000
- Learned and maintained in-depth understanding of Telecoms product and service information to offer knowledgeable and educated responses to diverse customer requirements.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Delivered on tailored made Telecoms solutions for key communication service providers in UK and Europe
Education
Certified Fraud Examiner - Fraud Management
Association of Certified Fraud Examiners (ACFE).
US 03.2020 - Current
Lean Portfolio Management - Agile
Scaled Agile
South Africa 04.2024 - 04.2024
Post-Graduate in Proof Reading -
New Zealand Institute of Business
Online 03.2018 - 02.2019
Master of Strategic Client Management - Client Mangement
Graduate School of Business, UCT
Capet Town 02.2017 - 08.2017
Operational Risk Management Certification in AMA - Operational Risk
Managment Circle
Frankfurt, Germany 04.2010 - 04.2010
Business Resiliency Analyst -
Business Continuity Institute
UK 07.2001 - 07.2002
Degree in Electronics Engineering Technology - Electronics Technology
Durban University of Techology
Westville, Durban 02.1987 - 11.1989
Skills
Critical Thinking
undefinedCertification
Operational Risk Management (AMA)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkWork Location
On-SiteRemoteImportant To Me
Work-life balanceLanguages
English
Bilingual or Proficient (C2)
German
Intermediate (B1)
Interests
AI
Personal Developement
Timeline
Lean Portfolio Management - Agile
Scaled Agile
04.2024 - 04.2024
Certified Fraud Examiner - Fraud Management
Association of Certified Fraud Examiners (ACFE).
03.2020 - Current
Post-Graduate in Proof Reading -
New Zealand Institute of Business
03.2018 - 02.2019
Master of Strategic Client Management - Client Mangement
Graduate School of Business, UCT
02.2017 - 08.2017
Executive Head of Non-Financial Risk
Standard Bank
09.2014 - Current
Operational Risk Management Certification in AMA - Operational Risk
Managment Circle
04.2010 - 04.2010
VP, OVERSIGHT & CONTROL MANAGER
GERMANY & NORWAY
08.2006 - 08.2014
TECHNICAL SITE MANAGER
JPMorgan AG
08.2004 - 08.2006
Business Resiliency Analyst -
Business Continuity Institute
07.2001 - 07.2002
Head of IT and Implementation Project Manager/Project Manager
BT Ignite Europe and France Telecom, Prime Carrier Ltd
12.2000 - 01.2002
Senior Customer
Solutions Limited, Minacom Solutions Limited
11.1999 - 11.2000
Degree in Electronics Engineering Technology - Electronics Technology
Durban University of Techology
02.1987 - 11.1989
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