Andrew Makofane
Operations
Randburg
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Supervisor of Operations
JD FINANCIAL SERVICES
Braamfontein
01.2014 - 06.2017
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
FITNESS MANAGER
MOOVE MOTION FITNESS CLUB
Sunning Hill
06.2018 - 07.2022
- Implemented efficient scheduling processes for staff and clients, maximizing facility usage and revenue generation.
- Increased client retention by developing personalized fitness programs tailored to individual needs and goals.
- Demonstrated strong knowledge of all fitness equipment and explained to customers how to properly use each machine.
- Streamlined administrative tasks through the use of effective management software, saving time and resources.
Operational Supervisor
DashBPO
Randburg
01.2023 - 05.2024
- Improved operational efficiency by streamlining processes and implementing new strategies.
- Collaborated with cross-functional teams for seamless project execution and optimal results.
- Conducted regular performance evaluations, offering constructive feedback that encouraged personal growth among team members.
- Analyzed performance data to identify areas of improvement and develop targeted action plans accordingly.
Education
undefined
DALPARK LEARNING ACADEMY
SUPERVISSORY SKILLS - undefined
JHJ
DIPLOMA IN PERSONAL TRAINING AND LIFE COACH -
TRIFOCUS FITNESS ACADEMY
OCCUPATIONAL HEALTH AND SAFTEY (REPRESENTATIVE IN WORKPLACE) -
EMS
Skills
Performance Evaluations
Operations management
Search Engine Optimization
Customer relations specialist
Criminalrecord
NONE
Driveslicense
CODE 10
Health
GOOD
Personal Information
- Date of Birth: 04/06/94
- Gender: MALE
- Nationality: SOUTH AFRICA
- Marital Status: SINGLE
References
- MATSHEDISO MABOE, JD GROUP, 011 408 0408
- LYDIA MABUYA, OPERATIONAL MANAGER , DASHBPO,0787099199
Timeline
Operational Supervisor
DashBPO
01.2023 - 05.2024
FITNESS MANAGER
MOOVE MOTION FITNESS CLUB
06.2018 - 07.2022
Supervisor of Operations
JD FINANCIAL SERVICES
01.2014 - 06.2017
undefined
DALPARK LEARNING ACADEMY
SUPERVISSORY SKILLS - undefined
JHJ
DIPLOMA IN PERSONAL TRAINING AND LIFE COACH -
TRIFOCUS FITNESS ACADEMY
OCCUPATIONAL HEALTH AND SAFTEY (REPRESENTATIVE IN WORKPLACE) -
EMS
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