Hi, I’m
Andrew Smith
Entrepreneur
Glen Austin AH Midrand,GP
Summary
Results-oriented Project Management Leader experienced in team oversight and implementing effective business processes. Delivered impactful results through enhanced customer satisfaction and streamlined operations, driving overall business efficiency. Focused on fostering team collaboration and achieving exceptional outcomes through strategic planning and operational management.
Overview
3
Languages
43
years of professional experience
Work History
Mineral Bank International Limited
Owner
10.2015 - 11.2021
Job overview
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Consulted with customers to assess needs and propose optimal solutions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Commercial Property Investments Limited
Owner
10.2010 - 01.2016
Job overview
- Analyzed market trends to inform business strategies and identify new opportunities.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Cultivated customer relationships, leading to increased client retention and satisfaction rates.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Managed day-to-day business operations.
- Leveraged technology tools for project management, improving collaboration and communication across teams.
- Developed training programs to elevate employee skills and service quality.
Montagu Property Group Limited
Director of Sales and Marketing
04.2002 - 09.2010
Job overview
- Developed and implemented comprehensive sales strategies to drive revenue growth across multiple property sectors.
- Established key partnerships with stakeholders to expand service offerings and increase competitive advantage.
- Led cross-functional teams in executing marketing campaigns, enhancing brand visibility and market presence.
- Analyzed market trends and customer feedback to refine product offerings and improve client satisfaction rates.
- Mentored sales team members, fostering skill development and improving overall team performance metrics.
- Conducted regular training sessions on best practices in sales techniques and customer relationship management.
RMS Properties Limited
Director of Business Development
10.1990 - 03.2002
Job overview
- Led cross-functional teams to execute business development initiatives and achieve organizational goals.
- Developed strategic partnerships to enhance market penetration and drive revenue growth.
- Negotiated high-value contracts, optimizing terms for increased profitability and sustainability.
- Analyzed market trends to identify new business opportunities and inform strategic planning.
SAIIT
Owner
08.1989 - 10.1991
Job overview
- Directed daily operations, ensuring efficiency and compliance with industry standards.
- Implemented process improvements that streamlined workflows and reduced operational costs.
- Mentored staff, fostering professional growth and enhancing team performance.
- Established strategic partnerships to enhance service offerings and client engagement.
Sanlam Insurance
Sales Manager
02.1986 - 08.1989
Job overview
- Led a high-performing sales team, driving consistent achievement of quarterly revenue targets.
- Cultivated strong relationships with key clients, ensuring high levels of customer satisfaction and retention.
- Developed and implemented strategic sales plans to enhance market penetration and client engagement.
- Analyzed market trends and competitor strategies to inform product positioning and pricing decisions.
Metropolitan Life Insurance
Sales Executive
08.1981 - 01.1986
Job overview
- Developed and maintained client relationships to enhance customer satisfaction and retention.
- Collaborated with team members to design effective sales strategies tailored to client needs.
- Delivered comprehensive product presentations, showcasing benefits and addressing client concerns.
- Conducted thorough market analysis to identify new sales opportunities and trends.
Department of Corrections
Draught Technician
01.1979 - 08.1981
Job overview
- Created detailed technical drawings and specifications for facility modifications.
- Collaborated with engineering teams to enhance design accuracy and compliance.
- Conducted quality assurance inspections to ensure adherence to project standards.
- Assisted in developing cost-effective solutions for structural improvements.
Education
TuksPretoria, South Africa
Bachelor of Arts from Architectural Drafting
04.2001
University Overview
- BSC, Tukkies, 1982 - GPA Conversion
Institute of Estate AgentsSandton
NQF 4 from Sales & Marketing
04.2001
University Overview
- NQF 1
- NQF 2 & 3
- NQF 4
OxfordLondon
MBA from Bachelors Degree
04.2001
University Overview
- GPA Conversion
Metropolitan Life Pretoria, South Africa
Profesional Selling Skills I Ii Iii from Selling Skills And Selling Development
04.2001
University Overview
- Selling Skills i Score 98%
- Degree Awarded
Volksrust HighVolksrust, South Africa
High School Diploma
04.2001
University Overview
- Econmy 1 Score 89%
- Math 1 Score 90%
- English first Languange 79%
- Afrikaans Second languange 80%
- German 72%
- Draughting, 1978 from Correctioan Services
- Completed University-level Coursework: Tuks Pretoria
Skills
Small business management
Operations management
Project management
Business operations
Budget oversight
Business forecasting
Brand development
Team oversight
Staff management
Customer relations
Client service
Relationship building
Verbal and written communication
Small business operations
Affiliations
Institute of Directors
Timeline
Owner
Mineral Bank International Limited
10.2015 - 11.2021
Owner
Commercial Property Investments Limited
10.2010 - 01.2016
Director of Sales and Marketing
Montagu Property Group Limited
04.2002 - 09.2010
Tuks
Bachelor of Arts from Architectural Drafting
04.2001
Institute of Estate Agents
NQF 4 from Sales & Marketing
04.2001
Oxford
MBA from Bachelors Degree
04.2001
Metropolitan Life
Profesional Selling Skills I Ii Iii from Selling Skills And Selling Development
04.2001
Volksrust High
High School Diploma
04.2001
Director of Business Development
RMS Properties Limited
10.1990 - 03.2002
Owner
SAIIT
08.1989 - 10.1991
Sales Manager
Sanlam Insurance
02.1986 - 08.1989
Sales Executive
Metropolitan Life Insurance
08.1981 - 01.1986
Draught Technician
Department of Corrections
01.1979 - 08.1981
Hobbies
Martial Arts
Golf
Athletics