Andrew-Gavin Atkinson

• Enhanced security measures by developing and enforcing strict access control protocols for data center personnel.
• Implemented monitoring tools for proactive system health checks, reducing occurrence of unexpected failures.
• Maintained strict adherence to safety protocols, ensuring safe working environment for all staff.
• Dressed and labeled cables for easy identification and traceability.
• Identified and reported problem devices and replaced defective parts.
• Enhanced network uptime by meticulously organizing and managing cable installations in data center.
• Supported senior teammates performing crisis management during critical situations or major service outages.
• Moved and installed shelves, power strips, rails, servers, switches and other equipment.
• Reduced downtime for clients by swiftly addressing technical issues and performing routine maintenance on servers.
• Performed network security design and integration duties.

• Refined IT support methodologies to achieve faster resolutions and greater user contentment.
• Regularly assessed vulnerabilities and managed patches to ensure a secure computing environment.
• Improved network efficiency by implementing new hardware and software solutions.
• Assisted in the development of IT policies fostering a secure work environment that met regulatory requirements.
• Championed end-user adoption of collaboration tools improving communication between departments effectively assisting on-time completion of projects.
• Trained end-users on new technology tools, promoting productivity gains across the organization.
• Implemented comprehensive backup strategies to ensure data integrity and availability during disaster recovery scenarios.
• Ensured compliance with industry regulations through meticulous documentation practices and adherence to best practices.
• Optimized network infrastructure with strategic planning, capacity management, and performance tuning efforts.
• Enhanced system performance with thorough troubleshooting, diagnostics, and optimization of hardware and software components.
• Reduced downtime by proactively monitoring systems health status and resolving issues before they escalated into critical incidents.
• Evaluated emerging technology trends and participated in technology discussions affecting company strategy.
• Migrated legacy systems to modern environments, minimizing disruption while maintaining functionality throughout transitions.
• Established, repaired and optimized networks by installing wiring, cabling and devices.
• Performed troubleshooting and repaired peripheral devices such as printers and scanners.
• Configured systems according to prescribed software and hardware frameworks.
• Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
• Managed system-wide operating system and software deployments as well as related software upgrade problems.
• Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Diagnosed and troubleshot hardware, software and network issues.
• Installed and configured operating systems and applications.
• Installed, configured and maintained computer systems and network connections.
• Configured hardware, devices, and software to set up work stations for employees.
• Monitored system performance to identify potential issues.
• Created user accounts and assigned permissions.
• Configured and tested new software and hardware.
• Patched software and installed new versions to eliminate security problems and protect data.
• Tested new software and hardware prior to deployment.
• Removed malware, ransomware, and other threats from laptops and desktop systems.
• Generated reports to track performance and analyze trends.
• Helped streamline repair processes and update procedures for support action consistency.
• Maintained servers and systems to keep networks fully operational during peak periods.
• Developed and implemented preventive maintenance procedures.
• Offered assistance in implementing and developing training programs.
• Assisted in development of system security protocols.

• IT Risk Assessments, Site Visits and Reactive Support call outs
• Remote Support, Hardware and software asset management
• Software license certification, continual virus protection,on-going cost saving solutions and strategies implementation of disaster planning and recovery procedures implementation of network security policies and procedures skills transfer to junior members managing of day to day issues
• Keeping the information technology systems running optimally reducing down time. Monitoring and preempting faults. Automating Configurations and deployments.
• Management of connectivity suppliers. Consulting service.
• High level on-site and remote support and assistance Network design and consultation
• Network security consultations assist with ICT tender Specifications assist with product and service evaluation

Reason for leaving: Seth Carla consulting - Subcontractor period expired.

• Deployed antivirus and security solutions throughout entire system network.
• Conducted comprehensive system audits on regular basis.
• Ensured smooth integration of acquired companies'' IT systems into the existing network, minimizing disruption to business operations while maximizing cost savings.
• Coordinated multi-site connectivity initiatives resulting in seamless communication between geographically dispersed offices.
• Optimized network performance with regular monitoring, diagnostics, and prompt troubleshooting of issues.
• Conducted thorough audits of user access rights to ensure compliance with regulatory requirements while maintaining a secure environment for sensitive data storage and processing.
• Managed vendor relationships to procure necessary equipment, services, and support for seamless network operations.
• Enhanced network efficiency by implementing and maintaining system upgrades, including software, hardware, and security patches.
• Implemented remote access solutions that allowed employees greater flexibility in working off-site without compromising data security or operational efficiency.
• Ensured data integrity by implementing comprehensive backup strategies and disaster recovery plans.
• Achieved continuous uptime during high-traffic periods by optimizing server configurations according to resource usage patterns.
• Performed day-to-day LAN and WAN administration, maintenance, and support.
• Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
• Maintained network hardware and software and monitored network to support network availability to end users.
• Monitored system performance and responded to alerts.
• Identified and immediately resolved issues with network devices.
• Verified continuity of computer and telephone system services for users..
• Diagnosed and resolved hardware and software issues.
• Monitored networks and network devices to resolve technical problems quickly.
• Installed and configured network printers and other peripheral devices.
• Analyzed network traffic and performance metrics to optimize system performance.
• Implemented and maintained virtual private networks.
• Identified and resolved network congestion issues and bottlenecks.

• Installed, configured, tested and maintained operating systems, application software, and system management tools.
• Improved IT system performance by implementing proactive maintenance processes and timely upgrades.
• Reduced downtime by quickly diagnosing and resolving hardware, software, and network issues.
• Increased user satisfaction through effective communication and timely resolution of support tickets.
• Managed inventory of computer equipment, standardizing hardware configurations for ease of maintenance and scalability.
• Enhanced network security with regular vulnerability assessments and prompt patch installations.
• Maintained detailed documentation of technical issues, resolutions, and knowledge base articles for future reference.
• Assisted in the development of IT policies, procedures, and best practices to maintain a secure computing environment.
• Provided remote support to offsite users, ensuring minimal disruption during business travel or remote work scenarios.
• Collaborated with cross-functional teams to ensure seamless integration of new systems and technologies.
• Optimized system performance, conducting routine checks and addressing potential issues before escalation.
• Configured hardware, devices, and software to set up work stations for employees.
• Installed and configured operating systems and applications.
• Diagnosed and troubleshot hardware, software and network issues.
• Installed, configured and maintained computer systems and network connections.
• Patched software and installed new versions to eliminate security problems and protect data.
• Configured and tested new software and hardware.
• Created user accounts and assigned permissions.
• Maintained servers and systems to keep networks fully operational during peak periods.
• Monitored system performance to identify potential issues.
• Removed malware, ransomware, and other threats from laptops and desktop systems.
• Assisted in development of system security protocols.
• Helped streamline repair processes and update procedures for support action consistency.
• Developed and implemented preventive maintenance procedures.

• Assisted in curriculum development, leading to improved course content and increased student satisfaction.
• Maintained open lines of communication with students, addressing concerns and offering support as needed.
• Provided mentorship and guidance to students, fostering their academic growth and career aspirations.
• Developed strong rapport with students, creating a supportive learning environment that encouraged active participation.
• Sharpened students' learning by focusing on selected core concepts and skills.
• Continuously updated course materials based on student feedback and emerging research, ensuring relevance and accuracy of content presented.
• Contributed positively to departmental goals by consistently delivering high-quality instruction that met or exceeded expectations for student outcomes.
• Guided class discussions to encourage debate and feedback among students.
• Implemented instructional technologies in course delivery to engage and educate students.
• Evaluated and supervised student activities and performance levels to provide reports on academic progress.
• Reviewed program materials and coordinated updates to keep department materials relevant and accurate.

• Remote video streaming
• CCTV installations
• Site Visits and Reactive Support call outs
• Prepared and submitted reports to document work performed and provide progress updates to management.
• Continuously expanded skill set by pursuing relevant certifications and staying current on industry trends.
• Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
• Communicated with customers to provide updates, gather information and resolve issues.
• Installed and configured new hardware and software, leading to improved system reliability and user satisfaction.

Reason for leaving: I was involved in a car accident that put me in ICU. Due to the length of time It took me to recover, Fun Guy Technologies had fill my post.

• Put together analog and digital assemblies of all complexity levels.
• Installed completed assemblies into cases.
• Completed surface mount soldering of printed circuit boards.
• Inspected completed Audio products for functionality and quality, alerting supervisors of repeat issues and seeking out root causes.
• Conducted, maintained, tested and repaired Audio products and electronic components, parts, equipment and systems.
• Consistently met or exceeded daily production quotas through diligent work ethic and effective time management skills.
• Assembled components per technical specifications and production guidelines.
• Strengthened quality control measures, identifying and rectifying defects in electronic components before final assembly.
• Optimized inventory management, effectively organizing components and reducing waste.
• Enhanced product functionality with skilled soldering and circuitry adjustments.
• Performed thorough testing of assembled products to ensure optimal functionality before shipping to customers.
• Maintained a positive attitude and strong work ethic, contributing to overall team morale and success in meeting production goals.
• Contributed to a safer work environment by adhering to safety protocols and promptly addressing potential hazards.
• Used precision measuring equipment to check final products for adherence to tolerance limits.
• Reduced error rate in product assembly with meticulous attention to detail and adherence to quality standards.
• Collaborated with engineers and designers to resolve technical challenges, resulting in improved product functionality and customer satisfaction.
• Delivered superior customer service as the primary point of contact for clients seeking consultation on audio needs or concerns.
• Reduced technical issues during live events by conducting thorough pre-show equipment checks and sound tests.
• Collaborated with production teams to deliver high-quality audio experiences for live events and performances.
• Increased client satisfaction by providing prompt troubleshooting solutions for any unexpected technical issues or complications.
• Enhanced audio quality by optimizing sound equipment and addressing acoustic challenges in various venues.
• Contributed to successful productions by managing all aspects of live sound reinforcement from planning to execution.
• Strengthened team collaboration by effectively communicating with producers, directors, performers, and other crew members.
• Implemented advanced sound-mixing techniques, resulting in an improved overall audio experience for audiences.
• Maintained a safe work environment for all crew members by adhering to industry regulations regarding electrical safety and rigging procedures.
• Designed custom sound systems tailored to specific event requirements, ensuring optimal audience engagement.
• Set up and tested equipment prior to events, broadcasts, and recordings.
• Prepared for recording sessions by selecting and setting up microphones.
• Maintained and repaired sound equipment.
• Collaborated with clients to determine project scopes and set milestones.
• Performed site surveys to determine and design appropriate setup and audio equipment needs for various types of live events.
• Prepared, packed and transported audio equipment for events and location shoots.
• Operated and troubleshot sound systems for various events.
• Controlled microphones, sound levels and outputs to produce high-quality tracks for variety of clients.