Andre Naiken

• Led security ops across multiple warehouses, ensuring client protection
• Conducted surveillance for client warehouses in various provinces
• Managed and protected trucks on route, enhancing secure deliveries
• Implemented enhanced security protocols at Phoenix by establishing a control room to monitor the warehouses and loading and off loading of trucks with the aim of eliminating theft
• Managed a team of security personnel, providing regular training for improved performance and professional growth.
• Kept team compliant with security protocols and appearance standards.
• Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
• Oversaw team of security officers and managed scheduling and performance evaluations.
• Investigated incidents and wrote reports.
• Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
• Improved physical security by redesigning facility layouts to eliminate vulnerabilities and enhance surveillance capabilities.
• Enhanced security protocols, leading team to implement comprehensive surveillance and access control systems.
• Monitored and maintained CCTV and access control systems to protect personnel and assets.
• Established and maintained close working relationships with local law enforcement officers.

Contact Person : Human Resource Manager
Name : Mr Zondi
Contact No : +27 67 994 8018

• Oversaw security operations across multiple companies at Cato Ridge as Site Manager for Fidelity Security Services
• Conducted ongoing security oversight of client warehouses across various provinces
• Managed surveillance of trucks en route to their destinations
• Enhanced security protocols at Cato Ridge site
• Delivered risk mitigation and asset protection
• Oversaw investigation into reported incidents, ensuring timely identification of cause and appropriate disciplinary action if needed.
• Wrote and submitted daily reports on security team operations.
• Monitored and approved access control systems for accessibility to authorized personnel.
• Streamlined reporting procedures, resulting in improved communication between security staff and management.
• Reduced incidents of trespassing by maintaining a strong security presence and enforcing access control measures.
• Recorded incident reports with detailed accounts of occurrences.
• Enhanced site security by implementing surveillance systems and conducting regular patrols.

Contact Person : Branch Manager Pietermaritzburg
Name : Mr R. Beyers
Contact No : +27 83 359 0600

• Oversaw the protection of the Richmond Mayor and managed security operations for the municipality
• Managed and motivated employees to be productive and engaged in work.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Provided executive protection services for high-profile clients, ensuring their safety during public appearances and travel.
• Facilitated collaboration between different departments to integrate security considerations into broader organizational operations.
• Responded swiftly to security incidents and effectively resolved security issues.
• Established and maintained close working relationships with local law enforcement officers.
• Investigated and resolved security breaches to protect organization and corporate assets.
• Worked well in a team setting, providing support and guidance.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Contact Person : Chief of Protection Services
Name : Mr D. Ragavaloo
Contact No : +27 73 710 9193

• Managed the development and operations of a shopping centre, overseeing tenant relations, security, and maintenance
• Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
• Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
• Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
• Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
• Strengthened relationships with local authorities, ensuring regulatory compliance while fostering positive community relations.
• Collaborated closely with architects during new construction projects, providing input on best practices for efficient facility design.
• Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants.
• Enhanced tenant satisfaction, responding promptly to all service requests and conducting regular feedback sessions.
• Prepared reports and schedules with accuracy.
• Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
• Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Contact Person : The Group CEO
Name : Mr C. Corriera
Contact No : +27 82 891 3207

• Managed security operations and personnel for a new security company in the Richmond magisterial district
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Analyzed and reported on key performance metrics to senior management.
• Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
• Reduced turnaround time for project completion through effective resource allocation and team management.
• Assisted in recruiting, hiring and training of team members.
• Interacted well with customers to build connections and nurture relationships.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Prepared and delivered investigative reports and briefings.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

Contact Person : Partner and CEO
Name : Mr T Tedder
Contact No : +27 82 551 2878

• Served in various roles including uniform branch, detectives, and investigation units, handling a wide range of criminal cases and achieving successful convictions
• Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
• Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
• Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
• Conducted witness interviews and gathered details regarding incidents to determine best course of action.
• Apprehended offenders and conducted interviews and interrogations.
• Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
• Secured crime scenes, gathered evidence, and questioned witnesses.
• Conducted preliminary investigations at scenes of major crimes.
• Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
• Testified effectively in court, contributing to successful prosecutions of offenders.
• Assisted in special investigations and crime prevention programs.
• Conducted searches of individuals, vehicles and premises.
• Wrote detailed reports outlining case findings for internal files and legal purposes.
• Solved complex criminal cases by conducting thorough investigations and utilizing critical thinking skills.
• Conducted surveillance operations for intelligence gathering, leading to successful apprehension of suspects.
• Worked undercover operations as buyer or dealer to uncover criminal activities and gather evidence for cases.
• Sent specimens to labs and ran fingerprints through databases to identify individuals of interest.
• Investigated complaints brought by members of community by conducting interviews and compiling evidence.
• Collected crime scene evidence, examined bodies, and investigated secondary locations to build detailed cases based on sound evidence handling practices.
• Reduced criminal activity in assigned areas through proactive policing and community engagement.
• Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
• Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.

Contact Person : Branch Commander Detectives
Name : Mr J.Meeding
Contact No : +27 68 068 5394