Andrea van Niekerk

• Receive and download weekly and monthly commission statements.
• Allocate clients to prospective brokers and representatives for their commission due, according to each commission split.
• Calculated financial figures to ensure accurate reporting.
• Resolved commission-related queries from clients and brokers.
• Keep track of any lapses and potential lapses for all brokers and representatives, and notify them.
• Follow up with brokers and representatives regarding outstanding debt.
• Oversee staff leave requests to maintain operational efficiency.
• Handle business compliance.
• Ensure that contracts and supporting documents are correct.
• Administered physical and digital filing systems, keeping records well-organised and easily retrievable for team members.
• Coordinated communications between various departments to schedule meetings and keep company informed on critical matters.
• Updated company policies and procedures manuals, ensuring all documentation was current and compliant with legal standards.
• Identified commission discrepancies through careful analysis.

• Executed cold-calling strategy to build relationships with prospective, and current clients.
• Set up meetings with prospective new clients, as well as existing clients.
• Understanding and analyzing job requirements from clients
• Identifying prospective candidates using a variety of channels
• Creating a detailed job description and posting it on relevant job boards
• Screening and shortlisting potential candidates
• Scheduling and conducting interviews
• Assessing applicants’ relevant knowledge, skills, soft skills, experience and aptitudes
• Negotiating salary, contract terms and conditions with selected candidates
• Managing the hiring paperwork and ensuring all aspects are in line with legal requirements
• Providing regular feedback to both clients and candidates regarding the status of the recruitment process
• Maintaining a database of candidate records, including resumes, interview notes, and any other relevant documentation
• Building and maintaining client relationships through continuous follow-up and client management.
• Conducting intake meetings with clients to agree on qualification criteria for candidates
• Publishing job ads in various portals
• Networking with potential candidates to promote our employer brand and ensure we attract the best professionals
• Building long-term client relationships by providing excellent customer service
• Conducting detailed interviews and presenting candidates to clients
• Keeping records of candidate interviews and tracking them within our internal database
• Staying abreast of recruiting trends and best practices

• Set up new files and assigned tracking numbers.
• Handle all administrative tasks.
• Capture data onto the system.
• Supported managers with proactive, efficient clerical support to maintain smooth-running operations.
• Assisted with reception when needed.
• Assist recruiters in finding potential candidates.

Banking, Wages and Salaries.

Paying suppliers and creditors (local and international).

All administrative work.

Capturing new suppliers and clients (QuickBooks).

Sorting out bank queries.

- Creating links

Overseas banking.

- Handling Queries on accounts

- Credit control

- Capturing creditors invoices

- Recon accounts

- Receptionist

- All shopping supplies and stationery supplies

- Client data capturing

- Recruit new potential employees

- Arrange Interviews and interview potential employees

- Resolving any problems / grievances

- Sick leave

- Annual Leave

Typing of contracts

Resolving queries of tenants.

Arrange meetings with the supervisor.

Resolving accounts, and arrears of accounts with tenants.

Creating new contracts and renewals of contracts for tenants.

• Analysed financial statements to assess creditworthiness of prospective and current clients.

• - Make guest bookings ( Nights Bridge)

- Checking guests in and out

- Assisting with making breakfast and dinner

- Admin work

- All shopping

- Petty cash

- Invoices

- Quotes

- Ensuring that all rooms are clean before guest check in

Answering phone calls.

- Answering emails

- Stock take

Supervise cleaning staff.

- Making Bookings ( Nights Bridge)

- Checking guests in and out

- Assisting with making breakfast, lunch and dinner

- Assisting with conferences held

- Admin work

- All shopping

- Petty cash

- Invoices

- Setting up for conferences

- Client Liaison