Summary
Overview
Work History
Education
Skills
Secondary Education
Motivation
Personal Information
References
Software
Timeline
Generic

LIEZEL STRYDOM

ENTREPRENEUR / HOSPITALITY MANAGER
RICHARDS BAY

Summary

Results-driven Entrepreneur with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.

Determined Business Owner with commitment to excellence and more than 20 years of experience. Effective collaborator promoting competency and people skills.

Top-notch Manager with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.

Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.

Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Talented candidate with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.

Creative candidate with exceptional background spent in Hospitality Industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.

Overview

29
29
years of professional experience

Work History

Franchise Owner

Gozone Water
01.2022 - Current
  • Managed labor, inventory and overhead costs effectively to maintain business profitability.
  • Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets.
  • Devised strategic business plan and aligned decisions with long-term vision to achieve consistent success in Water market.
  • Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills.
  • Recruited and developed successful leadership staff to handle day-to-day business operations.
  • Cultivated strong relationships with customers via in-store connections and strong social media presence.
  • Oversaw payroll, business planning and marketing for franchise operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Prepared annual budgets with controls to prevent overages.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing.
  • Managed labor, inventory and overhead costs effectively to maintain business profitability
  • Handled team, customer and operations issues with calm, knowledgeable strategies to keep business on-track against targets
  • Oversaw payroll, business planning and marketing for franchise operations
  • Coordinated business paperwork such as contracts, employee files and tax submissions with good organizational skills
  • Recruited and developed successful leadership staff to handle day-to-day business operations
  • Cultivated strong relationships with customers via in-store connections and strong social media presence
  • Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing
  • Put together realistic budgets based upon costs and fees for successfully operating business
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs
  • Consulted with customers to assess needs and propose optimal solutions
  • Trained and motivated employees to perform daily business functions
  • Conducted audit inspections and independent checks to verify parts and materials
  • Conducted target market research to discover customer needs and analyze competitor trends
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success
  • Prepared annual budgets with controls to prevent overages
  • Worked with marketing teams to create print and online advertisements to bring in new customers
  • Introduced new methods, practices, and systems to reduce turnaround time
  • Assessed damaged materials and notified maintenance personnel of needed repairs
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
  • Performed statistical analyses to gather data for operational and forecast team needs
  • Prepared bank deposits and handled business sales, returns, and transaction reports
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
  • Devised strategic business plan and aligned decisions with long-term vision to achieve consistent success in Water market
  • Ran business effectively to consistently achieve at least 80% of goal each year
  • Devised strategic business plan and aligned decisions with long-term vision to achieve consistent success in Water market

CEO / Owner

NYATHI LODGE
RICHARDS BAY
01.2010 - 02.2021
  • Nominated Best Women Awards, Business sales and occupancy where increased 50% in first year/Marketing, Debtors/creditors, SARS/E-filing, Fund raising/ coordinate events, Staff payroll, Budgets, Profits and loss calculations / SAGE ACCOUNTING, Responsible for optimal guest satisfaction and good working environment to attain all set objectives, Run lodge in accordance with standard operating procedures and policies as set out by company, implementation of optimal and attractive products and services required to address company target's, based on pre-agreed marketing plans and budgets, Ensure correct production and distribution of information and promotion materials agreed to, Draw up plans and budget concepts, Safeguard realization, tracing and adjustment of deviation, Developing improvement actions, carry out costs savings, Coordinate planning of department heads, Coordination of execution of activities, Determination of workforce recruitment and hiring, Accountable for responsibilities of different departments, Handling complaints, Highly managerial capacities, Organized, pro-active, both team player and captain, Ability to adapt
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Procured and coordinated new resources to achieve sales targets within optimal timeframes.
  • Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
  • Established foundational processes for business operations.
  • Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
  • Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
  • Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
  • Directed market expansions to propel business forward, meet changing customer needs.
  • Founded performance- and merit-based evaluation system to assess staff performance.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Represented organization at industry conferences and events.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Monitored key business risks and established risk management procedures.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Negotiated terms of business acquisitions to increase business base and solidify market presence.

Medical Technician

Dr. CAREL PRETORUIS PATHOLOGY
06.2003 - 10.2003
  • Running of own laboratory, Routine testing, Interact with Doctors and build relationships with new Doctor's, Stock taking

Medical Technician

DR du BUISSON & PARTNERS PATHOLOGY - AMPATH CLINICAL TRIALS
01.2002 - 05.2003
  • Wide range of clinical trials done, Efficient processing of samples and maintain a high standard of products produced, Use available analysers in the department by following appropriate instructions, Prepare reagents for use on analysers, Re-constitute quality control materials and calibration standards using appropriate diluents, Providing good service to clients and ensure management reports are followed up to provide a good turnaround time

Locum Biomedical Scientist

The locum group Chelsea & Westminster hospital, William Harvey Hospital, St Mary's Hospital, Doctors Laboratories
06.1999 - 12.2001
  • Running of a busy automation section, Familiarisation with routine maintenance, Troubleshooting of many different types of analysers

Medical Technician

Dr. Du BUISSON & PARTNERS PATHOLOGISTS - AMPATH DEPARTMENT OF CHEMISTRY
05.1997 - 05.1999
  • Wide range of experience, by rotation through all areas including automation, endocrinology, Familiarisation with routine running, maintenance and troubleshooting of different analysers, Analyser types included; Billirubienometers, High-pressure liquid Chromatography Analysers, Spectrometers, TDX, IMX, Cobas Mirar, Hitachi 911, Nephlometer and Osometers, A range of manual techniques such as electrophoresis and immunofication were also employed, A 24-hour service was provided and being on-call after hours and weekends

Pathologist

BOUWER & PARTNERS PATHOLOGIST
01.1995 - 03.1997
  • Patient specimens were investigated, On the spot results issued to physicians, This snapshot of current pathophysiology enabled medical staff to offer relevant consolation and advice, Implementation of variety of systems including quality control, Stock taking and analyser maintenance

Home Loan Mobile Consultant

STANDARD BANK
01.2005
  • Ensures achievements of targets, Interacts with customers to understand their needs in terms of Home Loans, Provides customers with relevant information required to make informed decision, Administers payment of proceeds of mortgaged loan and effect and finalize mortgage loan cancellation instruction, Assists customers in understanding Home Loan application process, and mechanics of Home Loan interest rate and installments, Interact and build good relationship with agents and developers, Assist customers with queries pertaining to their Home Loans, Tracks applications from Submission to finalization or registration, Able to work under pressure, Build new relationships. Managed over 50 clients per week with high success rate.
  • Maintained sound knowledge of company product suites
  • Engaged in friendly conversation with customer to better uncover individual needs
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
  • Prioritized helping customers over completing other routine tasks in store
  • Listened to customer needs and desires to identify and recommend optimal products
  • Developed strong rapport with customers and created positive impression of business
  • Recommended complementary purchases to customers, increasing revenue
  • Monitored customers for signs of security concerns and escalated issues to management
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions
  • Monitored wireless sales space to establish familiarity with various carriers
  • Performed in-store product demonstrations at assigned events
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects
  • Stocked merchandise, clearly labeling items, and arranging according to size or color
  • Used in-store system to locate inventory and place special orders for customers
  • Managed efficient cash register operations
  • Provided exceptional services and pleasant shopping experiences to retail customers
  • Built customer loyalty and retention by delivering excellent shopping experiences
  • Maintained up-to-date knowledge of store sales, payment policies and security standards
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions
  • Created inviting environment for customers by maintaining store organization and cleanliness
  • Wrapped, boxed and weighed bakery department products

Sales Representative

Medical Electronic Distributors (Pty) Ltd
10.2003
  • Promote sales of medical and analytical products, Offer support for the products, Stock taking, Administration, Routine sales duties

Education

CERTIFICATE -

RICHTEK COLLEGE
RICHARDS BAY
04.2001 - 01.1995

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INTECH COLLEGE

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DU BUISSON & PARTNERS

Skills

    Mergers and Acquisitions

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Secondary Education

VRYHEID HIGH SCHOOL, VRYHEID, KWAZULU NATAL, 1992, Afrikaans, English, Mathematics, Science, Biology / Economics

Motivation

I am a highly self-motivated and positive individual with an immense amount of drive for life. I am a strong-minded person and with the ability to learn quickly and give only my best at all times. I have excellent communication skills and thrive on speaking to people and assisting with any problems they may have. I believe "Nothing Ventured Nothing Gained". The constant change and increased pressure of the sales environment has been one of the most amazing experiences and challenges in my life, and I know that there are many more life challenges to come, which I welcome with open arms. I am ready to take on a new challenge and broaden my knowledge. I believe that I have the energy and determination to succeed in all that I do, and I know that I have the ability to guide and motivate individuals to accomplish their true potential. They say: "Knowledge equals success." Therefore, I will strive to gain all the knowledge available in life in order to reach my full potential.

Personal Information

ID Number: 7405080169083

References

  • JG Strydom, 082 44 88 108 / 083 406 5226, Nyathi Lodge
  • Marisa Joubert, 012 427 1846/7, Dr's Du Boisson & Partners
  • Paul Macmanson, 020 8746 8087/8, Chelsea & Westminister Hospital London
  • Mr. JE Rafferty, 01233-616130, William Harvey Hospital
  • Dr. L van Niekerk, 012 427 1856, Dr Du Buisson& Partners
  • Stacy Jones, 035 789 3911, Dr Bouwer & Partners
  • Amelia Cochraine, Leon van Wyk, Standard Bank

Software

Sage Retail

IQ Retail

Microsoft Excel, Powerpoint, Word, Outlook

Timeline

Franchise Owner

Gozone Water
01.2022 - Current

CEO / Owner

NYATHI LODGE
01.2010 - 02.2021

Home Loan Mobile Consultant

STANDARD BANK
01.2005

Sales Representative

Medical Electronic Distributors (Pty) Ltd
10.2003

Medical Technician

Dr. CAREL PRETORUIS PATHOLOGY
06.2003 - 10.2003

Medical Technician

DR du BUISSON & PARTNERS PATHOLOGY - AMPATH CLINICAL TRIALS
01.2002 - 05.2003

CERTIFICATE -

RICHTEK COLLEGE
04.2001 - 01.1995

Locum Biomedical Scientist

The locum group Chelsea & Westminster hospital, William Harvey Hospital, St Mary's Hospital, Doctors Laboratories
06.1999 - 12.2001

Medical Technician

Dr. Du BUISSON & PARTNERS PATHOLOGISTS - AMPATH DEPARTMENT OF CHEMISTRY
05.1997 - 05.1999

Pathologist

BOUWER & PARTNERS PATHOLOGIST
01.1995 - 03.1997

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INTECH COLLEGE

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DU BUISSON & PARTNERS

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LIEZEL STRYDOMENTREPRENEUR / HOSPITALITY MANAGER