Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Dempers

Ophthalmic Assistant
George

Summary

Dynamic Ophthalmic Assistant with a proven track record at Garden Route Eyeclinic, excelling in patient care and surgical assisting. Skilled in visual acuity testing and electronic health records management, I fostered trust with patients, enhancing satisfaction and streamlining appointment scheduling, ultimately improving clinic efficiency and patient experience.

Overview

3
3
years of professional experience

Work History

Ophthalmic Assistant

Graden Route Eyeclinic (Dr JB Botha)
George
04.2023 - Current
  • Developed strong rapport with patients, fostering trust and positive relationships that contributed to their overall satisfaction with the clinic.
  • Documented patient medical history and information utilizing Ivory with commitment to accuracy.
  • Enhanced clinic efficiency by maintaining clean and organized examination rooms, ensuring proper equipment functionality.
  • Supported ophthalmologists during small surgical procedures by preparing patients for surgery, sterilizing instruments, and passing required tools efficiently.
  • Streamlined appointment scheduling process, resulting in reduced wait times and improved patient experience.
  • Demonstrated flexibility in adapting to changing schedules or unforeseen circumstances to ensure uninterrupted delivery of high-quality eye care services to patients.
  • Administered ophthalmic drops and ointments, focusing on patient comfort.
  • Increased patient comprehension of treatment plans by effectively explaining procedures and addressing concerns.
  • Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
  • Operated and maintained ophthalmic equipment in alignment with safety procedures.
  • Reviewed surgical plans and patient charts in order to prepare correct paperwork.
  • Ensured accurate patient records by diligently updating electronic health information systems with test results and medical histories.
  • Maintained inventory of medical supplies and tools to address needs of patients.
  • Administered eye medications for dilation and treatment.
  • Obtained and recorded patient medical history and past ocular history.
  • Promoted positive public relations for the practice through exceptional interpersonal skills when interacting with patients and their families.
  • Reduced errors in patient care by consistently following established protocols for administering eye drops, injections, and other medications.
  • Contributed to a collaborative team environment through effective communication with ophthalmologists, nurses, and other staff members.
  • Improved patient satisfaction by providing thorough pre-examination assessments and assisting with diagnostic tests.
  • Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
  • Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
  • Identified issues during preliminary exam and addressed concerns with physician.
  • Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
  • Continuously updated professional skillset through active participation in continuing education programs related to ophthalmic healthcare and patient care techniques.

Administrative Assistant

Great Brak River
Great Brak River
08.2022 - 03.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Bartender/Waitress

Searles Village
Great Brak River
09.2022 - 02.2023
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Education

Digree Still in Progress - Law

Bcom In Law (In Progress*1.5 Years Left)
South Africa (Online)
04.2001 -

Stwerdess -

Atlantic Yachtingh
Cape Town
01.2022 - 02.2022

High School Diploma -

High School Outeniqua
George
01.2008 - 12.2021

Skills

Visual acuity testing

Color vision testing

Glaucoma screening

Optical coherence tomography

Visual field testing

Patient care

Medical history taking

Corneal topography

Appointment scheduling

Prescription refills

Insurance verification

Dilation experience

Ophthalmic imaging

Electronic health records management

Fundus photography

Ocular motility evaluation

Pupil function assessment

OCT scanning

Ophthalmic terminology

Surgical assisting

Refractive error assessment

Ophthalmic instrument maintenance

Obtaining authorizations

Eye drop administration

Patient education

Chart documentation

Medication administration

Patient relations

Medical history documentation

Examination room preparation

Timeline

Ophthalmic Assistant

Graden Route Eyeclinic (Dr JB Botha)
04.2023 - Current

Bartender/Waitress

Searles Village
09.2022 - 02.2023

Administrative Assistant

Great Brak River
08.2022 - 03.2023

Stwerdess -

Atlantic Yachtingh
01.2022 - 02.2022

High School Diploma -

High School Outeniqua
01.2008 - 12.2021

Digree Still in Progress - Law

Bcom In Law (In Progress*1.5 Years Left)
04.2001 -

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Andrea DempersOphthalmic Assistant