Andre Van Der Westhuizen

• Oversee daily operations as Head of Department for five cost centres to ensure high levels of productivity.
• Compiling and submitting budgets for five costs centres.
• Identify issues, analyze information and provide solutions to problems.
• Create plans and communicate deadlines to ensure projects are completed on time.
• Drive operational improvements to ensure savings and improved profit margins within the departments.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Compile monthly EXCO reports.
• Served customers and followed outlined steps of service.
• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Ensuring that the warehouse department is managed in such a way as to meet the day to day business challenges.
• Manage the operational budgets for all five costs centres to stay in line with the agreed expenses.
• Managing the stock losses and variances to stay in line with the target of 0.5% of stock on hand.
• Ensuring zero incidents relating to poor stock rotation and or short dated stock due to poor FIFO implementation.
• Managing the external waste service providers to ensure that they operate within the legal COD specifications.
• Implement a cost-effective warehouse service in line with strategic business objectives.
• Build effective relationships with external and internal stakeholders.
• Ensuring a competent and motivated team.
• Improve the efficiency, utilization and productivity of all warehouses and related departments.
• Consistently ensuring good risk and SHE management of the department.
• Manage the upkeep of all responsible areas to ensure a consisted pass rate on internal and external audits.
• Compiling daily and monthly performance reports and report on all findings.
• Ensure a 97% delivery rate to all external customers as agreed upon in the SLA’s.
• Give feedback and help with production planning to ensure that delivery performances are met.
• Attend the daily production meetings of the various factories and give input and solutions to problems.
• Ensuring that the companies quality standards are met, flagging any deviations when they arise.
• Assist with quality and production process improvements to support new packaging initiatives.
• Collaborate with technical and administrative teams to develop and implement successful corrective plans.
• Apply lean principles to improve workflow and quality and reduce waste.
• Manage personnel by implementing company policies, procedures, work rules and disciplinary action.

• Managed schedules, accepted time off requests and found coverage for short shifts.
• Trained and mentored new employees to maximize team performance.
• Checked building to confirm maintenance and cleaning met code and regulations.
• Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
• To ensure that the shift outcome achieves the customers contractual service levels.
• Ensuring that the shift expenditures are managed to within the shift budget and that any budget cost overruns are investigated and the appropriate countermeasures are instituted to prevent further overruns.
• Monitor and enforce procedural compliance on shift staff and ensure all staff is trained on company procedure.
• Ensuring that all corrective actions are taken for all non-conformances on shift.
• Hold staff on shift accountable for their actions and enforce discipline consistently.
• Schedule and conduct daily pre-shift staff meetings.
• Resolve staff issues and queries promptly.
• Train and develop staff to ensure a high standard of professionalism.
• Ensure that the decisions taken during the shift is guided by the companies’ values and that staff is reminded to always take these values into account when performing a task.
• Report on shift outcomes to the Distribution Manager (Planned vs. Actual)
• Ensure that all staff times are recorded accurately.
• Ensure that all unsafe practices are corrected immediately.
• Ensure that all shift reports are accurate and submitted and filed on time.

• Update and submit monthly Maintenance schedules.
• Ensure availability of vehicles for servicing as per schedule.
• Compile and submit Fleet Management info.
• Processing and updating of accident reports, insurance claims, traffic fines and vehicle licensing.
• Ensure Driver and vehicle compliance to all relevant legislation.
• Manage fuel system and forward monthly reports, including on-road refueling.
• Monitor fridge temperatures - report and rectify all variances.
• Manage CI system, including all equipment fitted to vehicles.
• Monitor vehicle movement daily using CI.
• Report all vehicle violations.

• Monitor headcount in the Warehouse to keep within the budget.
• Manage productivity to achieve a target of 70 Kg/Lt Head per hour.
• Identify and manage key talent in the department.
• Manage the induction of new employees according to company policy.
• Continued training of employees to ensure backups of key positions.
• Achieve a score of at least 90% on the monthly Admin Audits.
• Manage Warehouse shrinkage to below 0.02% of turnover Optimize Warehouse utilization.
• Manage stock rotation on the FIFO principal.
• Keep housekeeping standards to high levels on the daily audits.
• Forward all stock related information to various departments.
• Prepare for Bi-annual audits to score a minimum of 90%.
• Ensure that the stock takes are done daily and all variances are investigated.
• Report all health and safety incidents in the area within 8 hours.
• Do incident investigations within 24 hours of the incident.
• Ensure regular monthly safety talks with staff to increase productivity and safety.
• Attend 90% of monthly Safety meetings.
• Achieve a score of 80% in the annual NOSA audit.
• Make sure that the Warehouse assets are correct and accounted for.
• Ensure maintenance of all equipment in the Warehouse.

• Maintain accurate reporting on cost components.
• Reconcile inventory stock levels, distribution resources and other assets (e.g. fleet, equipment, crates and pallets).
• Design and develop best practice operational systems.
• Optimization through analysis of the warehousing and distribution processes, creating a cost -effective operation.
• Maintain optimal resource mix in light of changing input costs and customer demand as determined by local requirements.
• Minimize asset and inventory losses, returns, dumps and shrinkage.
• Maintain optimal warehousing and distribution process flow, making trade-offs as required (includes fleet distribution optimization).
• Document and continuously improve efficiency of all warehousing and distribution processes, policies and procedures.
• Encourage DC staff to recommend opportunities for productivity enhancements and improvement.
• Effectively lead, support and motivate the warehouse and distribution management team.
• Instill and develop profit maximization appreciation among all DC staff.
• Facilitate DC objective setting and performance management system.
• Review and maintain communication structures and procedures to ensure people are informed and able to provide their inputs at all organizational levels.
• Develop a sense of pride, discipline and high productivity throughout DC.
• Promote a cohesive organizational structure, building open and honest interpersonal relations across all levels and functions.
• Personify and maintain Parmalat values, staff morale and motivation throughout DC.
• Establish and maintain good relationships with customers (internal and external) so that they feel they receive good value at all times.
• Play a positive and supportive role in the supply chain to eliminate out-of-stocks and to improve service levels.
• Document all complaints, timeous resolve and/ or escalate as required.

Additional Key Responsibilities as Assistant Sales Planner: 20/07/05 - 30/09/05 and 18/04/06 - 04/07/06

• Process orders and deliver as per Woolworths standards.
• Co-ordinate prices/promotions with all parties
• Achieve in excess of 98.5% service level agreements.
• Co-ordinate orders for direct loads/deliveries.
• Update sales information daily.
• Compile Temporary out stock report daily.
• Forecast accurately in relevant categories responsible for and to minimize short dated stock.
• Co-ordinate outbound logistics to other Parmalat sites.
• Monitor stock shortages against Woolworth’s orders.
• Monitor Woolworths shortages and “overs”, communicating status to relevant RAMs for reallocation/ action.
• Liaise with Controllers on quality claim item stock.
• Reconcile all stock invoices with forecasts placed on Excel on daily basis.
• Control deliveries to Spar to achieve 90% on time deliveries.
• Ensure all stock forecasting accuracy remains within the agreed minimum customer –specific SLA requirements (e.g. Woolworths @ 98.5%, other Retailers 95%).
• Draw rate of sale reports and identify specific stock requirements for the forthcoming two weeks.
• Place orders using promotional activity schedule and sales history as per category-specific deadlines.
• Liaise with RAMs to ensure forecasting is within agreed accuracy parameters, addressing any queries before Demand Solutions forecast is approved.
• Liaise with RAMs and collate sales promotional forecasts from them so that stock forecasts are aligned with promo dates.
• Collate sales promotional forecast from RAMs and integrate into weekly stock forecasting requirements.
• Proactively query stock forecasting anomalies with Sales Planning Coordinator, making recommendations as required.