Andre Stander
General Manager
Durban
Summary
Customer-oriented General Manager with 14 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
14
14
years of professional experience
1
1
Language
Work History
General Manager
Curvent International
01.2020 - Current
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Analysed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Oversee day-to-day operations.
- Design strategy and set goals for growth.
- Maintain budgets and optimize expenses.
- Set policies and processes.
- Ensure employees work productively and develop professionally.
- Oversee recruitment and training of new employees.
- Evaluate and improve operations and financial performance.
- Direct employee assessment process
- Prepare regular reports for upper management.
- Ensure staff follows health and safety regulations.
- Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
Floor Sales Leader
Gerbers4WD
01.2019 - 01.2020
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Technician Teams Manager
Opydox Security Solutions
01.2014 - 01.2019
- • Plan and implementation of projects.
- • Help define the project scope, goals, and deliverables.
- • Define tasks and required resources.
- • Manage project team.
- • Stay within project allowance.
- • Allocate project resources.
- • Create a project schedule and timeline.
- • Manage and direct installation team.
- • Lead quality assurance.
- • Report on the project status on request.
- • Implement and manage changes when necessary to meet project deliverables and deadlines.
- • Evaluate and assess the result of the project.
- • Work on multiple projects simultaneously.
Executive Sales Representative
Bearing Man Group
01.2010 - 01.2014
- Setting sales goals and developing sales strategies.
- Researching prospects and generating leads.
- Contacting potential and existing customers on the phone, by email, and in person.
- Handling customer questions, inquiries, and complaints.
- Preparing and sending quotes and proposals.
- Managing the sales process through specific software programs.
- Building and maintaining a CRM database.
- Meeting daily, weekly, and monthly sales targets.
- Participating in sales team meetings.
Education
No Degree -
High School Dr Johan Jurgens
Johannesburg 04.2001 -
Skills
Loss Prevention
undefinedEmployment Journey
- Stander Fishing Acc, 2009 - 2010, Outdoor sport Retail, Counter Sales, Stock Controller, Floor Manager, Store Manager, Desere Stander {073 422 0360}
- Bearing Man Group, 2010 - 2014, Retail Sales Sector, Delivery driver, Counter Sales, External sales Executive, Kerridge - Level 1 & 2, Engineering Drawing & Measurement, Bearings - Level 1, Belting - Level 1, Fasteners, Bearings - Level 2, Seals - Level 1, Gearboxes - Level 1, "Part of the Process", ISO9001, Marius Meyer {082 852 6652}
- Opydox Security Solutions, 2014 - 2019, Security Retail Sector, Technician Teams Manager, External Sales Executive, Crystal Pedro {078 857 7792}
- Gerbers4WD, 2019 - 2020, Retail Sales, Floor Sales Leader, Wouter Gerber {wouter@gerbers4wd.co.za}
- Curvent International, 2020 - Current, Construction, Technical Sales Executive, Nico Van der Berg {071 869 3076}
Fully Bilingual
Yes
Health
Excellent
Home Address
12 Harcombe Rd, Warner Beach, Kingsburgh, 4001
Transport Type
Private {Own Vehicle}
Personal Information
- ID Number: 9110095021083
- Dependents: Two
- Criminal Offences: None
- Date of Birth: 10/09/91
- Gender: Male
- Nationality: South African
- Marital Status: Married
Timeline
General Manager
Curvent International
01.2020 - Current
Floor Sales Leader
Gerbers4WD
01.2019 - 01.2020
Technician Teams Manager
Opydox Security Solutions
01.2014 - 01.2019
Executive Sales Representative
Bearing Man Group
01.2010 - 01.2014
No Degree -
High School Dr Johan Jurgens
04.2001 -
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