Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Certification
References
Work Availability
Timeline
OfficeManager
ANDRE GILLARD

ANDRE GILLARD

BBA.M, CMI
PRETORIA,Gauteng

Summary

Dynamic leader with a proven track record at Wilko Finance, adept in financial audits and enhancing customer relationships. Leveraged bookkeeping expertise and exceptional communication skills to drive a 30% efficiency increase. Spearheaded strategic initiatives, demonstrating a commitment to excellence and a forward-thinking approach.

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines. Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres. Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management. Adaptable Office Manager with distinguished skills in budgeting, data entry and communications. Offers expert abilities in streamlining offices for improved functionality and productivity. Quick to support visitors and staff with diverse needs. Skilled Office Manager with comprehensive experience in overseeing daily office operations, implementing effective policies for better efficiency and coordinating administrative activities. Strengths include multi-tasking abilities, strong communication skills, and proficiency in managing diverse teams. Significant contributions made to previous roles include improving organization systems and effectively handling multiple tasks concurrently under pressure. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

15
15
years of professional experience
49
49

Certification - Property Management and Defect Recognition

36
36

Business Administration and Managment Courses

Work History

Office Manager

Wilko Finance
PRETORIA
04.2010 - Current
  • Developed and implemented financial strategies to increase efficiency and reduce costs.
  • Prepared annual budget plans, quarterly forecasts, and monthly closing activities.
  • Analyzed financial data to identify trends and recommend solutions for improvement.
  • Reviewed financial statements on a regular basis to ensure accuracy of reported information.
  • Provided guidance on capital structure, investments, acquisitions, divestitures, and other strategic initiatives.
  • Collaborated with senior management to develop long-term business objectives and plans.
  • Managed the preparation of external audit reports in accordance with Generally Accepted Accounting Principles.
  • Monitored cash flows and identified areas of risk or opportunity.
  • Assessed current accounting processes and procedures; developed new policies as needed.
  • Oversaw the development and implementation of systems for tracking financial performance metrics.
  • Evaluated internal controls over financial reporting processes and ensured compliance with applicable laws and regulations.
  • Negotiated contracts with vendors, suppliers, customers., ensuring best value for company resources.
  • Developed comprehensive tax planning strategies that minimized liabilities while maximizing profitability.
  • Coordinated mergers and acquisitions activities including due diligence reviews.
  • Worked closely with operations teams to ensure accurate cost accounting practices are followed.
  • Identified potential sources of financing; prepared loan applications for lenders' review.
  • Directed treasury operations including cash management functions; monitored foreign exchange exposure risks.
  • Ensured timely filing of all required federal and state taxes; provided support during audits by regulatory agencies.
  • Cultivated relationships with banking institutions to secure favorable terms on loans and lines of credit.
  • Represented organization at investor meetings; communicated corporate vision and strategy effectively.
  • Created and implemented best practices to standardize internal processes and procedures.
  • Managed company-wide budgets, payroll, accounting and other financial operations.
  • Analyzed operational processes and implemented continuous improvement initiatives to promote profitability and efficiency.
  • Prepared financial forecasts to support fiscal planning and management.
  • Coordinated financial statement reviews to coordinate variance reporting, analysis of year-to-date and forecast performance against expectations.
  • Supported company growth objectives by developing solid financial plans.
  • Provided strategic and financial growth advice to other company executives.
  • Completed analysis of company financial data and produced industry reports outlining metrics and results.
  • Developed systems to protect company assets and report accurate financial results.
  • Guided internal audits, risk assessments and compliance monitoring.
  • Formulated and delivered financial and budget reports for investors, partners and stakeholders.
  • Made proactive adjustments to fiscal policies according to available company resources and desired outcomes.
  • Devised strategies to drive organizational vision and grow revenues.
  • Devised funding strategies to drive company vision and support tactical initiatives.
  • Negotiated and managed contractual agreements to secure ideal terms and drive effective financial engagements.
  • Sourced, installed and implemented new accounting systems to streamline operations.
  • Developed plans to standardize and facilitate organizational asset management.
  • Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
  • Prepared accounts and conducted audits according to regulatory requirements.
  • Collaborated with business unit managers to prepare annual financial reports, tax returns and pension plan financial statements.
  • Developed corporate risk management programs by establishing strict documentation and financial guidelines and spearheading risk management committee.
  • Oversaw requisition and procurement processes to guide purchasing decisions.
  • Modified comprehensive financial reporting package to reflect growing organizational complexity and managed financial reporting processes to validate internal and external financial results align with GAAP.
  • Minimized losses by improving financial strategies to improve corporate position.
  • Oversaw finances for revenue generated by management projects.
  • Restructured outstanding debt resulting in reduction in annual interest expenses.
  • Delivered speeches and attended industry conferences to promote company image and engage with buyers.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Oversaw corrective action plans to remedy structural, organizational and departmental issues.
  • Led strategic planning and execution to enhance profitability and company growth.
  • Worked with SEC to file amendments and achieve compliance targets.
  • Drove revenue by cultivating successful client relations.
  • Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics, and other SEO techniques and metrics sources.
  • Developed long-range plans for business growth, resulting in increase in annual sales.
  • Optimized supply chain to reduce materials costs and improve distribution.
  • Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
  • Created program to promote new managers from within, leading to cohesive leadership structure.
  • Fostered collaboration and development of new practices by business leaders.
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging industry trends.
  • Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Executed on-time, under-budget project management to adhere to project road map.
  • Implemented strategic offerings to enhance company's suite of products and services.
  • Signed and approved budgets for new funding and program initiatives.
  • Hired, trained, and mentored staff members to maximize productivity.
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
  • Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Drafted reports summarizing progress made on projects for review by executive leadership team.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
  • Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Advised other departments on best practices related to managing large-scale projects.
  • Implemented effective communication protocols between internal teams working on different aspects of a given project.
  • Facilitated resolution of conflicts between team members when necessary.
  • Actively sought out feedback from stakeholders throughout the duration of a project in order to identify areas needing improvement or adjustment.
  • Developed and maintained project plans, timelines, and budgets.
  • Managed multiple projects with competing deadlines simultaneously.
  • Created and implemented processes to ensure successful completion of projects.
  • Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
  • Provided guidance to team members regarding tasks assigned to them.
  • Identified risks associated with each project and developed strategies for mitigating those risks.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
  • Led meetings with internal team members, consultants and contractors.
  • Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
  • Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
  • Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
  • Conducted periodic inspections of job sites for quality and progress.
  • Created team objectives and roles with specific goals outlined for each individual.
  • Prepared cost estimates for projects of varying sizes.
  • Drove continuous improvement of project delivery process by providing strong leadership.
  • Made changes to project scope and cost and implemented most effective change management processes to keep project up-to-date.
  • Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
  • Generated and tracked change orders and other contractual modifications affecting budget and schedule.
  • Modified project plans when needed to better align with organizational objectives.
  • Focused on project monitoring and management by developing forecasts and tracking expenses.
  • Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
  • Drafted project construction schedule and updated as job progressed.
  • Determined project staffing needs and led resource management.
  • Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
  • Identified project needs by reviewing project objectives and schedules.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Conferred with project personnel to identify and resolve problems.
  • Submitted project deliverables to clients, consistently adhering to quality standards.
  • Created project status presentations for delivery to customers or project personnel.
  • Developed and updated project plans to document objectives, technologies, schedules, and funding.
  • Produced thorough, accurate and timely reports of project activities.
  • Negotiated with project stakeholders or suppliers to obtain resources or materials.
  • Participated in professional development opportunities to stay current with industry trends and technologies.
  • Developed and implemented office policies and procedures.
  • Organized meetings, conferences, teleconferences, and travel arrangements for staff.
  • Managed the daily operations of the business office including accounts payable and receivable, payroll, budgeting, purchasing and inventory control.
  • Coordinated with external vendors to ensure timely delivery of services or products.
  • Performed administrative tasks such as filing documents, updating databases, preparing reports and responding to inquiries.
  • Created presentations using Microsoft Office applications.
  • Provided customer service support by answering questions related to billing, scheduling appointments and other general inquiries.
  • Collaborated with management team on short-term and long-range planning initiatives.
  • Assisted in developing marketing strategies and campaigns for new products or services.
  • Maintained up-to-date records of all financial transactions including invoices, receipts and expenditures.
  • Analyzed data from various sources to identify trends or patterns that could be used to improve operational efficiency.
  • Implemented best practices for document retention policies in order to comply with legal requirements.
  • Prepared monthly financial statements for review by senior management team members.
  • Reconciled discrepancies between bank statements and internal accounting records.
  • Generated weekly sales reports summarizing revenue performance against targets set by the organization.
  • Processed payments made via credit cards or direct deposits into appropriate accounts.
  • Conducted regular audits of financial records to ensure accuracy and completeness.
  • Researched potential partners or investors for strategic opportunities.
  • Assisted in preparation of budgets for upcoming fiscal years based on prior year performance metrics.
  • Monitored compliance with applicable laws and regulations governing business activities.
  • Provided technical assistance with software programs related to accounting functions.
  • Documented business requirements, functional specifications and training procedures.
  • Defined and understood team member responsibilities to enhance group efficiency and performance.
  • Maintained work safety and followed established operating procedures and practices.
  • Managed office operations, scheduling, and inventory audits.
  • Fostered client and vendor relationship building through consistent and effective communication.
  • Implemented business processes to streamline daily operations and increase efficiency.
  • Established and maintained effective communication between business units and senior management.
  • Represented company at industry meetings, conferences and trade shows.
  • Optimized profit and growth opportunities to increase performance outcomes and direct business transformations.
  • Planned, coordinated and controlled daily operations of sales, financial management and human resources.
  • Provided strategic direction on prioritization, integration and resource application.
  • Increased overall efficiency and improved morale by implementing employee incentive programs.
  • Reduced accounting errors by revising financial reporting and reconciliation processes.
  • Provided strategic oversight of marketing plans and input on product roadmap.
  • Coordinated and led efforts across large cross-functional team to establish sound policies and improve overall employee buy-in.
  • Assessed need for new or enhanced systems and applications to accomplish business objectives.
  • Drafted management reports, budgets and year-end shareholder report.
  • Collaborated with design, development and QA teams to build high-quality products.
  • Dispensed guidance, direction and authorization to business units and departments to carry out major plans.
  • Organized and maintained documents, files and records.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Established work procedures or schedules to organize daily work of administrative staff.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Monitored office supplies to replenish needed inventory before depletion.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Determined staffing requirements, interviewing, hiring and training new employees.
  • Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
  • Pitched in to help with office tasks during busy periods and staff absences.
  • Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
  • Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
  • Planned and controlled budgets for contracts, equipment and supplies.
  • Managed busy calendar for executive team, planning and preparing meetings and communications.
  • Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
  • Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
  • Created and revised systems and procedures by analyzing operating practices, recordkeeping systems and forms control.
  • Coordinated and conducted classes to teach procedures to new staff members.
  • Represented work unit at meetings or conferences to serve as liaison for requests or complaints.

Education

BBA - Mangement

Internation Business Management Institute
Germany
10-2024

Certified Master Inspector - Property Managment & Defect Recognition

InterNACHI
Colorado
12-2019

Skills

  • Bookkeeping
  • Billing
  • Vendor engagement
  • Staff hiring
  • Budgeting expertise
  • Senior leadership support
  • Banking operations
  • Payroll and budgeting
  • Systems implementation
  • Project development
  • Project tracking
  • Workforce training
  • Client rapport
  • Forecasting
  • Residential construction
  • Project estimation and bidding
  • Construction management
  • Building codes and regulations
  • Business process re-engineering
  • Roofing
  • Presentations
  • Project development and lifecycle
  • Advanced problem solving
  • Data review
  • International business
  • Business performance management
  • Industrial engineering
  • Reporting management
  • Change Management
  • Communication Skills
  • Professionalism
  • Business Plans
  • Financial revenue
  • Project finance
  • P&L tracking
  • Cost accounting
  • Debt management
  • Financing expertise
  • Financial audits
  • Customer relationship development
  • Coaching and training
  • Verbal and written communication

Affiliations

  • I like motorsport, and building engines and racing cars in my free time. I am also a freelance Property Inspector, and love managing projects. I have 5 Kids and love spending quality time with them.

Languages

English
First Language
English
Advanced (C1)
C1
Afrikaans
Advanced (C1)
C1

Accomplishments

  • I have been awarded service provider of the year for BMW AG South Africa in 2016, 2017 and 2018.
  • I was also certified as a Certified Master Inspector in 2019 with more than a 1000 fee paid inspections
  • I received my BBA degree in 2024 after just spending 22 Months on the Program

Certification

  • Certified Master Inspector
  • BBA.Managment
  • BBA.Managment0
  • Certified in more than 300+ Property Defect Recognition courses

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Office Manager

Wilko Finance
04.2010 - Current

BBA - Mangement

Internation Business Management Institute

Certified Master Inspector - Property Managment & Defect Recognition

InterNACHI
ANDRE GILLARDBBA.M, CMI