Andiswa Shantell Cele

• Welcoming patients and visitors, answering telephone and answering any inquiries.
• Process different payments for patients
• Maintain confidentiality of all doctor, staff, and patient information.
• Contributed to positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
• Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
• Assisting patients with opening files and completing necessary forms and documentation.

• Appeal Records Completion and Subscribing.
• Assisting in drafting Legal Documents.
• Preparing and Filling Court Documents,
• Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.

• Assisting Students with enrolling in the Institute over the telephone.
• Record Keeping of Student Files.
• Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
• Adapted quickly to new technologies introduced into the call center environment, utilizing tools effectively during customer interactions.

• Administer and coordinate Employment equity & Transformation Projects as per Standard operating procedure and Project Plan
• Provide Employment equity & Transformation support and services to all Client Divisions
• Maintain an effective filing system to ensure easy retrieval of information
• Ensure reports are submitted on request, timeously and accurately.

• Assisting with Medical Billing
• Follow ups with Billing Bureau and Medical Aids.
• Data Capturing
• Assisting with inquiries.

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