Andiswa Nzama
Summary
Aspiring IT Technician with a strong foundational knowledge in computer hardware, software, and network systems. Proficient in troubleshooting, diagnosing, and resolving technical issues. Experienced in configuring and maintaining systems, as well as providing technical support to end-users. Skilled in utilizing various operating systems, software applications, and tools for efficient problem-solving. Eager to apply theoretical knowledge in a practical environment, with a strong passion for technology and continuous learning. Demonstrates excellent communication and teamwork skills.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Cashier / Sales Assistant (Part-time)
Impumelelo Tuck Shop
01.2018 - 01.2023
- Delivered exceptional customer service by greeting customers, assisting with queries, and ensuring a positive shopping experience
- Accurately processed transactions, handling cash, card, and mobile payments with precision
- Assisted in stock management by checking inventory levels and restocking shelves as necessary
- Maintained a clean, organized cashier area, ensuring all necessary supplies were readily available
- Successfully balanced the cash register at the end of each shift, ensuring accuracy in transaction records
- Contributed to sales growth by promoting products and suggesting additional items to customers
Education
ICT in Application Development - undefined
Durban University of Technology
Grade 12 - undefined
Southview High School
Skills
- Verbal and written communication
- Attention to detail
- Team player
- Ability to work alone
- Time management
- Problem solving
- Analytical thinking
- Critical thinking
- Willingness to learn
- Computer literate
- Cybersecurity
Certification
Mandarin Course (Level 1), Durban University of Technology
Timeline
Cashier / Sales Assistant (Part-time)
Impumelelo Tuck Shop
01.2018 - 01.2023
ICT in Application Development - undefined
Durban University of Technology
Grade 12 - undefined
Southview High School
Mandarin Course (Level 1), Durban University of Technology
Introduction to Packet Tracer, Cisco Networking Academy, 2022
Network Essentials, Cisco Networking Academy, 2022
Cybersecurity Essentials, Cisco Networking Academy, 2022
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