Summary
Work History
Education
Skills
Overview
BusinessAnalyst
Andiswa Mkhwanazi

Andiswa Mkhwanazi

Administrator/Data Capturer/Paralegal/Compliance & Governance
Johannesburg

Summary

A motivated and adaptable professional young lady with a passion
for administration, data analysis, innovation and a strong
commitment to excellence. Background in paralegal studies and a
track record of success in legal research, organization, and data
analysis, bringing a diverse skill set to the table. Demonstrated ability to quickly grasp new concepts and meticulous attention to detail, making a valuable asset to any team. Eager to leverage expertise to contribute positively to the company's success while continuing to grow and develop professionally.

Work History

Office Administrator (Part-Time)

Fuzumhlanga Investments
Remote
2 2024 - Current
  • Provide comprehensive reporting on account performance.
  • Appointment and meeting scheduling.
  • Taking meeting minutes.
  • Support departmental goals.
  • Manage day-to-day office operations and administrative tasks.
  • Utilize software systems for purchase requisitions and invoice processing.
  • Act as a liaison with external parties.
  • Provide comprehensive administrative support.
  • Oversee facilities and maintenance-related tasks.
  • Assist in event planning efforts.
  • Safeguard company information.

Regulatory Compliance Coordinator

Assupol
Pretoria
09.2023 - 02.2024
  • Conduct audits and assessments, manage and update regulatory documentation, develop and implement compliance policies and procedures, collaborate with stakeholders and legal counsel, maintain compliance database, prepare and submit regulatory filings, identify and investigate compliance violations, maintain knowledge of applicable laws and regulations, conduct inspections, monitor and support maintenance of office and supplies, assist with annual reporting and regulatory submissions, manage file archival and information retrievals, compare incoming data against expectations

Complaints Officer

Compliance & Regulatory Affairs
Menlyn
07.2021 - 09.2023
  • Confer with customers, check and record customer interactions, resolve service or billing complaints, recommend improvements, determine charges for services, perform investigations, liaise with sales teams and finance, utilize CRM software, collaborate with team members, reduce response time, assist in analyzing and gathering evidence, refer unresolved complaints, contact customers, identify trends and patterns

Policy & Office Administrator

Assupol Life
Randburg
10.2020 - 07.2021
  • Serve as a liaison between departments, contribute to the creation of an internal database, conduct policy analysis, handle calls from policyholders, maintain confidentiality, implement data quality control measures, manage office inventory and supplies, front desk management

Front Desk Coordinator

Virgin Active
Sandown
03.2020 - 10.2020
  • Provide exceptional customer service, enroll new members, greet members and users, check-in members, provide information on classes, handle questions and cancellations, ensure availability of information, ensure safety and security, serve customers and handle transactions, welcome members and visitors, create a positive impression, handle telephone enquiries, maintain a clean and tidy environment, monitor inventory levels, collaborate with team members, provide administrative support

Legal Advisor

Scorpion Legal
Empangeni
11.2017 - 11.2018
  • Support attorneys, document operating processes, report new client cases, provide administrative and information gathering support, handle preliminary assessments, maintain reception area, manage the office, ensure accurate capturing of policies, provide feedback to clients, contact respondents/defendants, support finance department, assist with ad-hoc tasks, enhance client satisfaction, reduce litigation risks, streamline office operations, conduct investigations, provide assistance during discovery processes, develop understanding of various practice areas, expedite document review process

Education

Diploma: Law -

University of South Africa
03.2018 - 05.2022

Compliance Essentials Course: Law & Compliance - undefined

University of Cape Town
01.2016 - 05.2017

National Certifcate: Paralegal - Law (Pre-Law)

South African Law School
Durban
03.2016 - 09.2017

Skills

Microsoft Office

Strategic planning

File and database management

Customer satisfaction

Complaint resolution

Account Management

Legal Research

Regulatory knowledge

Regulatory Documentation

Risk Analysis

Computer Skills

CRM software proficiency

Investigation techniques

Internal Controls

Root Cause Analysis

Overview

7
7
years of professional experience
7
7
years of post-secondary education

Similar Profiles

CREATE PROFILE
Andiswa MkhwanaziAdministrator/Data Capturer/Paralegal/Compliance & Governance