Hi, I’m
Andiswa Mei
Personal Assistant/Administrator
Johannesburg,Gauteng
Summary
Self-motivated, young and ambitious black female brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.
Dedicated Personal Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
years of professional experience
7
years of post-secondary education
Work History
Institute of Health Programs and Systems (Nelspruit branch)Mbombela
Junior Office Administrator
01.2022 - 03.2022
Job overview
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Collected, validated, and distributed information to employees.
- Managed company schedule to coordinate calendar and arrange travel.
- Maintained personnel records and updated internal databases to support document management.
- Coordinated with human resources department to handle payroll and personnel databases.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Organized spaces, materials and catering support for internal and client-focused meetings.
Wholesurgical/SB MedicalBedfordview
Logistics Coordinator
05.2020 - 01.2022
Job overview
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Monitored and adjusted inventory levels according to demand.
Wunderbrand (Pty) LtdMilpark
Personal Assistant
02.2016 - 04.2016
Job overview
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Attended meetings, took notes and tracked action items.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Served as point of contact between clients and managerial staff.
- Participated in team meetings and staff training sessions.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Hollard Insurance Group
Branch Consultant
01.2015 - 12.2015
Job overview
- Met with customers to provide information about available products and policies.
- Educated clients on insurance policies and procedures.
- Calculated premiums and established payment methods for sales.
- Analyzed risk factors to recommend appropriate coverage levels.
- Collected premiums on or before effective date of coverage.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Generated leads through cold-calling, networking and other outreach methods.
Kafuma Litha NPCJohannesburg
Coordinator's Assistant
02.2015 - 05.2015
Job overview
- Gathered and organized materials to support operations.
- Entered data, generated reports, and produced tracking documents.
- Managed company schedule to coordinate calendar and arrange travel.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Coordinated and scheduled meetings and appointments.
- Compiled and analyzed data to produce reports.
- Purchased and maintained office supplies.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Supported staff on special assignments and ad hoc projects.
Empower Financial ServicesRosebank
Administrative Clerk
01.2015 - 02.2015
Job overview
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.
- Organized and reported on financial information to document payment histories and assist with sound financial accounting.
- Documented financial data, files and records for contracted vendors.
- Reported financial data and updated financial records in ledgers and journals.
- Processed daily financial transactions in support of finance team objectives.
- Entered financial data into company accounting system with stringent adherence to data security protocols
- Helped reconcile bank statements and accounts and maintain accuracy and current records.
Financial Junction InvestmentsRosebank
Front Desk Assistant
06.2014 - 11.2014
Job overview
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Received, screened and routed incoming calls.
Take a Bow PublicityJohannesburg
Supervising Agent
03.2014 - 07.2014
Job overview
- Monitored and evaluated fellow agents' performance.
- Maintained businesses' database by entering and verifying information.
- Hired, trained and prepared agents to respond to customer complaints, inquiries, and handle any troubleshooting duties.
- Verified and improved quality standards by analyzing customer service metrics.
- Promoted marketing campaigns and promotions.
- Prepared reports and analyzed data to assist in determining corporate promoter goals.
Exclusive BooksHyde Park
Cashier
03.2014 - 06.2014
Job overview
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
The Potter and the Clay CommunicationsAuckland Park (SABC)
Audience Coordinator
03.2014 - 06.2014
Job overview
- Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
- Created and distributed press releases to local media outlets.
- Developed and implemented communication strategies for range of internal and external stakeholders.
- Spoke intelligently and enthusiastically regarding current music and performers to engage and entertain listeners.
- Demonstrated leadership skills in managing projects from concept to completion.
- Interacted positively with contestants when escorting to and from trailers during filming.
- Cut delivery times through proactive tracking and monitoring of project timelines and aggressive pursuit of customer approval of digital and print files.
Education
Bryanston High SchoolBryanston
GED
01.2007 - 12.2009
Damelin College Randburg, South Africa
Bachelor of Commerce from Marketing Management And Research
02.2011 - 02.2015
Skills
Travel administration
Filing and data archiving
Meeting planning
Professional and mature
Social media savvy
Schedule Management
Advanced MS Office Suite
Microsoft Office proficiency
Meeting arrangements
Business administration
Office management
Administrative support
Tertiary Level
Damelin College Randburg
- Bachelor of Commerce: Marketing & Business Management
- Duration: 01/2011 - 11/2013, 02/2015
- Business Management 1A and 1B
- Marketing 1A and 1B, Economics 1A &1B
- Introduction to accounting
- Business Communication
- Personal Selling
- Business Law
- Business Management 2A and 2B
- Economics 2A and 2B
- Marketing 2A and 2B
- Market Research
- Integrated Marketing Communication
- Research Methodology
- Business Management 3A and 3B
- Finance in Marketing
- Marketing 3A and 3B
- Quantitative Technique
- Business Ethics, Project Management, Research Project
Full Names
Andiswa Fumani
Driver License
Yes
Cell Number
0677451292
Alternative Numbers
082 492 5202 (Raphael)
Health
Good
Personal Information
- ID Number: 9110050250081
- Date of Birth: 10/05/91
- Gender: Female
- Nationality: South African
- Marital Status: Single
References
- Gill Fulcher (LIA), 082 415 6236
- Mr. Robinson, Bryanston High, 011 706 6010
- Monica (Manager), Crimson Room, 074 117 5590
- Tjanese Dingiswayo (FPB), 0835160202
- Jen, Husteds Pharmacy Bryanpark, 011 706 2950, 079 648 0664
- Lebo Moliea, 060 683 6725
- Hubert Sheratt, 083 378 2516, Financial Junction Investments
- Nokufika Nyagani, 072 663 2959, Kufuma Litha / Hollard Insurance Group
- Nadine Pillay (MD), 060 971 0950, Wunderbrand (Pty) Ltd
- Laz Baya, 072 505 6822, Wholesurgical/SB Medical
- Antoinette (HR), 082 752 1309, Institute of Health Programs and Systems
Timeline
Junior Office Administrator
Institute of Health Programs and Systems (Nelspruit branch)
01.2022 - 03.2022
Logistics Coordinator
Wholesurgical/SB Medical
05.2020 - 01.2022
Personal Assistant
Wunderbrand (Pty) Ltd
02.2016 - 04.2016
Coordinator's Assistant
Kafuma Litha NPC
02.2015 - 05.2015
Branch Consultant
Hollard Insurance Group
01.2015 - 12.2015
Administrative Clerk
Empower Financial Services
01.2015 - 02.2015
Front Desk Assistant
Financial Junction Investments
06.2014 - 11.2014
Supervising Agent
Take a Bow Publicity
03.2014 - 07.2014
Cashier
Exclusive Books
03.2014 - 06.2014
Audience Coordinator
The Potter and the Clay Communications
03.2014 - 06.2014
Damelin College
Bachelor of Commerce from Marketing Management And Research
02.2011 - 02.2015
Bryanston High School
GED
01.2007 - 12.2009