Summary
Overview
Work History
Education
Skills
Languages
Rugby & Gym
Timeline
Generic

Andisiwe Poswa

Dispatch Manager
Bloemfontein

Summary

Accomplished Dispatch Operations Manager with a proven track record at Avis Budget Group, enhancing dispatch efficiency and fleet management through strategic route planning and logistics management. Skilled in staff leadership and negotiation, significantly improving operational workflows and customer satisfaction. Expertise in AS400 & Wizard systems underpins the ability to meet and exceed fleet utilization targets. Dynamic Dispatch Manager with one year and two months of experience supervising dispatch staff to coordinate service and deliveries. Monitors and proactively adjusts service to maximize on time performance and productivity. Demonstrates effective use of scheduling software, telephone and data analysis skills to track, trend and take action to effectively manage dispatch support implementation while coaching team members toward improvement.

Overview

9
9
years of professional experience
1
1
year of post-secondary education

Work History

Dispatch Operations Manager

Avis Budget Group
Bloemfontein
08.2023 - Current
  • Conducted regular performance evaluations for dispatch staff, identifying areas for improvement and providing appropriate training opportunities.
  • Leveraged strong negotiation skills when working with vendors to secure cost-effective rates for transportation services.
  • Addressed operational issues promptly, resolving problems effectively to maintain seamless workflow.
  • Improved dispatch efficiency by implementing streamlined processes and procedures for tracking and coordinating shipments.
  • Managing at least 40 calls on a daily basis and email communication with branches and Dealerships.

Dispatch Supervisor

Avis Rent Car
Kwa Zulu Natal
06.2021 - 07.2023
  • Overseeing fleet availability for KZN region.
  • Very vast communication with branches taking in phones and email communication.
  • To achieved a target of de-fleet and new cars installation.

Used Car Sales Consultant

Avis Car Sales
Port Elizabeth
07.2018 - 12.2020
  • Maximize sales and keeping good customer service and great relationship with Internal and external customers.
  • Achieving monthly target of minimum 10 units to be sold.

Fleet Administrator Lease & Risk.

Avis Rent a Car
East London
03.2016 - 05.2017
  • Managed inventory, assets and customer pools to balance. Kept track of fleet age and disposal period/season.
  • Arranged for new installation and track fitments.

Education

No Degree - Technical High School

Adelaide Gymnasium High School
Adelaide, South Africa
01.2005 - 04.2006

Skills

Transportation knowledge

Languages

Zulu
Elementary (A2)
Afrikaans
Intermediate (B1)
Sesotho
Beginner (A1)
English
Upper intermediate (B2)

Rugby & Gym

I used to be a rugby player until i started have shoulder injuries had stop and proceeded with gym even though i am also limited to certain exercises due to injuries. But i am not a body builder just keepin healthy and good shape.

Timeline

Dispatch Operations Manager

Avis Budget Group
08.2023 - Current

Dispatch Supervisor

Avis Rent Car
06.2021 - 07.2023

Used Car Sales Consultant

Avis Car Sales
07.2018 - 12.2020

Fleet Administrator Lease & Risk.

Avis Rent a Car
03.2016 - 05.2017

No Degree - Technical High School

Adelaide Gymnasium High School
01.2005 - 04.2006
Andisiwe PoswaDispatch Manager