Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Andisa Nicola Rumbu

Psychological Counseling
East London

Summary

I am and experienced Office Assistant with over 10 years of experience in manufacturing . Excellent reputation for resolving problems and improving customer satisfaction.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Psychology intern position. Ready to help team achieve company goals. I am an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
10
10
years of post-secondary education

Work History

Regional Office Assistance

The beverage Company
East London
04.2018 - Current
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Prepared variety of different written communications, reports and documents.
  • Worked with customers to understand needs and provide excellent service.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Collaborated with team members to achieve target results.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.

Administration Officer

Biztec
East london
08.2016 - 04.2018
  • Produced detailed reports to track trends and keep senior management informed.
  • Prepared agendas and took notes at meetings to archive proceedings.
  • Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
  • Aided colleagues, managers and customers through regular communication and assistance.

Receptionist

Candy Tops
East London
01.2011 - 07.2016
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Troubleshot copy machines and printers and scheduled service as needed.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Screened visitors and issued badges to maintain safety and security.
  • Coordinated catering and set up conference rooms for corporate and client meetings.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

Bachelor of Science - Clinical Psychology

University of South Africa
East London
01.2016 - 11.2022

Diploma - Hospitality

Varsity College
Port Elizabeth
01.2000 - 04.2002

Advance Diploma - Hospitality Management

Varsity College
Port Elizabeth
06.2002 - 04.2003

Skills

Regional Office Management

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Accomplishments

  • Achieved an Embassador Role through effectively helping with new employees embarking in the company. People with Purpose Embassador.
  • Collaborated with team of 8 in the development of Worship team .

Timeline

Regional Office Assistance

The beverage Company
04.2018 - Current

Administration Officer

Biztec
08.2016 - 04.2018

Bachelor of Science - Clinical Psychology

University of South Africa
01.2016 - 11.2022

Receptionist

Candy Tops
01.2011 - 07.2016

Advance Diploma - Hospitality Management

Varsity College
06.2002 - 04.2003

Diploma - Hospitality

Varsity College
01.2000 - 04.2002
Andisa Nicola RumbuPsychological Counseling